Many Xbox users recently encountered a system-stopping issue identified by error code 0x8B050033. This error appears after a system update and prevents the console from starting properly, blocking access to all games and applications.
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Understanding the Xbox Update Problem
When you turn on your Xbox, it is supposed to load up and take you to your home screen. The error code 0x8B050033 signifies a failure during this critical startup process. Instead of seeing your games, you see a troublesome error screen. This problem left thousands of players unable to use their consoles for gaming or streaming entertainment.
The issue caused significant confusion and annoyance, especially for people wanting to relax after a long day. Reports surfaced across social media platforms where affected users shared their experiences. Many noticed that the problem began right after their console attempted to install a new system update. The situation was made more puzzling because some consoles in a household would fail while others on the same internet connection worked perfectly fine, leading people to question the source of the malfunction.
The Connection to the Xbox Insider Program
The root of this widespread error appears to be connected to the Xbox Insider program. This is an optional program that allows Xbox owners to test new features and system software before they are released to the general public. While it offers a sneak peek at the future of Xbox, it also carries the risk of encountering bugs and system instability, as the software is still in a testing phase.
It became clear that a large portion of the affected users were members of this program. A specific test update, or “build,” was sent out to these Insider consoles. For many, the installation of this particular update failed, which resulted in the console getting stuck in an error loop every time it connected to the internet. Your console tries to start, looks for an update, finds the broken one, fails, and shows you the error screen, repeating the cycle.
How to Fix Error Code 0x8B050033
Fortunately, the Xbox community worked together to find a reliable solution that has helped most affected users regain control of their consoles. The fix involves removing your console from the Xbox Insider program, which forces it to download the stable, public version of the system software instead of the faulty test version.
You will need a separate device, like a computer, tablet, or smartphone, to perform these steps.
- On your PC or phone, open a web browser and search for the “Xbox Insider Hub” application or go directly to the Xbox website. You may need to download the app on your device.
- Log into the Xbox Insider Hub using the same Microsoft account that you use on your affected Xbox console.
- Once logged in, look for a section labeled “Previews” or “Settings.” Inside that section, you should find an option for “Manage Devices.”
- Select “Manage Devices” to see a list of all consoles enrolled in the Insider program under your account.
- Find the console that is showing the error code and select the option to remove or unenroll it from the program.
- After you have successfully unenrolled the device, turn your Xbox console off completely. You can do this by holding the power button on the front of the console for about 10 seconds until it shuts down.
- Wait for about a minute, and then turn your Xbox back on. It should now connect to the Xbox network and begin downloading a new, public system update. This update will overwrite the bad one and should resolve the error.
What to Do If the Fix Does Not Work
While the Insider Hub solution works for most, some users may find the issue persists. If you are still seeing the error screen, there are a few other steps you can take.
A factory reset is often the next best step. A factory reset restores your console’s software to its original state. Xbox provides two options for this process:
- Reset and keep my games & apps: This is the best first choice. It resets the operating system and deletes any potentially corrupt data without removing your downloaded games or applications.
- Reset and remove everything: This is a more drastic step. It completely wipes the console and returns it to the state it was in when you first bought it. You will have to redownload all your games and apps. Use this only if the first reset option fails.
To perform a factory reset when you cannot access the settings menu, you can use a special button combination on your console. For Xbox Series X|S and Xbox One consoles, you typically need to hold the Pair button and the Eject button, and then press the Xbox button on the console. You hold the Pair and Eject buttons until you hear a second startup tone. This will bring up the Xbox Startup Troubleshooter, where you can select the factory reset option.
If all else fails, your final option is to contact official Xbox Support for further assistance.