NordPass, a renowned password manager, offers the convenience of storing and accessing passwords across multiple devices and platforms. Its standout feature is the autofill function, which automatically inputs login credentials on websites and apps, thereby saving users from the tedious task of manual entry.
However, there are instances when the autofill feature may not perform as expected on Android devices. This article provides a detailed guide on how to address this issue effectively.
Table of Contents
Solution 1: Verify Autofill Settings
The first step is to confirm that NordPass is selected as the default autofill service in your device’s settings. Navigate to Settings > System > Languages & input > Advanced > Autofill service, and choose NordPass from the list of available autofill services.
Solution 2: Update NordPass App
Ensure that the NordPass app on your device is up-to-date. You can download the latest version from the Google Play Store. Using an outdated version may result in compatibility problems.
Solution 3: Clear NordPass Cache
Temporary glitches can be resolved by clearing the app’s cache. To do this, go to Settings > Apps & notifications > See all apps > NordPass. Then, tap on Storage & cache followed by Clear cache.
Solution 4: Restart Your Device
Minor software issues that could be hindering the autofill function can often be fixed by simply restarting your device.
Solution 5: Enable Accessibility Service
If NordPass offers an accessibility service, ensure it is activated. You can do this by going to Settings > Accessibility, locating NordPass, and toggling it on.