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Is Microsoft’s Strange Windows 10 Mix-up a Sign It Badly Misses the Old OS?
Microsoft’s official support page on the social media platform X made a noticeable error. It used an image from Windows 10 to explain a feature, even though support for that operating system has ended. This happened while the company is actively encouraging users to move to Windows 11. The mistake has led to conversations about both operating systems.
What Happened on Social Media
The @MicrosoftHelps account posted a short animated graphic showing how to turn on the Night Light feature. This feature changes the screen’s color to a warmer tone to reduce eye strain. However, the graphic showed the Windows 10 Action Center. Windows 11 does not have an Action Center; it uses separate panels for Quick Settings and Notifications. This choice of image created confusion and amusement online.
How People Reacted
The post quickly gained attention. Some users were confused, thinking it was a new interface they had not received yet. One of the most popular comments was from a user asking how to get the user interface shown in the graphic.
The situation became more unusual due to the automated replies from the support account’s bot. When the user asked about the interface, the bot responded with information about a stolen Windows device. In a private message, the same bot incorrectly identified the Windows 10 animation as Apple’s Siri, exposing a clear flaw in the AI’s ability to understand context from its own posts. Others simply joked, asking why Microsoft was still posting about an operating system it no longer supports.
Why Did This Happen?
Microsoft is focused on increasing the adoption of Windows 11. Using an old Windows 10 image seems like a strange choice. The most likely reason is a simple one. The team managing the social media account likely used an older media file that was readily available. The style of the animation is similar to promotional materials from the Windows 10 era, suggesting the file is quite old.
How to Use Night Light in Windows 11
Despite the confusing post, turning on Night Light in Windows 11 is simple. It provides a useful way to reduce the blue light from your screen at night.
- Open the Quick Settings panel by clicking the area with the network, volume, and battery icons on the taskbar.
- Look for the Night Light button.
- Click the button to turn it on. Your screen will immediately get a warmer, more orange tint.
If you do not see the button, you can go to Settings > System > Display. There, you will find a toggle to turn Night Light on and off. Clicking the arrow next to the toggle lets you customize its strength and schedule it to turn on automatically at sunset.
Does Night Light Actually Work?
Your body has a natural sleep cycle that is influenced by light. The blue light from screens can signal to your brain that it is still daytime, which can make it harder to fall asleep. The Night Light feature reduces this blue light. While it is not a complete solution for poor sleep habits, many find it helps reduce eye strain and can contribute to feeling sleepier at night. For it to be most effective, you should also consider reducing your screen brightness.
A Final Note on Security
While the social media mix-up is a minor event, it brings up an important point about Windows 10. Official support for the operating system ended on October 15, 2025. This means devices running Windows 10 no longer receive critical security updates, leaving them vulnerable to risks. If you must continue using Windows 10, it is strongly recommended to enroll in the Extended Security Updates (ESU) program to keep your computer protected.