Discover the key tool a security operations center (SOC) should leverage to strengthen its incident response process according to the CompTIA SY0-701 certification exam. Learn how playbooks can streamline and standardize SOC incident handling procedures.
Table of Contents
Question
Which of the following should a security operations center use to improve its incident response procedure?
A. Playbooks
B. Frameworks
C. Baselines
D. Benchmarks
Answer
A. Playbooks
Explanation
A security operations center (SOC) should use playbooks to improve its incident response procedures.
Playbooks are documented, step-by-step guides that outline the specific actions and tasks that need to be performed when responding to different types of security incidents. They provide SOC staff with clear, predefined procedures to follow, ensuring that incidents are handled in a consistent, thorough, and efficient manner.
Key benefits of using playbooks for incident response in a SOC include:
- Standardization: Playbooks standardize the incident response process, making sure all incidents are handled the same way regardless of which analysts are on duty. This reduces mistakes and improves response quality.
- Speed: With playbooks, SOC analysts can quickly execute the appropriate response steps without having to decide on the fly what to do next. This accelerates incident resolution.
- Comprehensiveness: Well-designed playbooks encompass all the critical tasks needed for proper incident handling, including analysis, containment, eradication, recovery, and lessons learned. This ensures crucial steps aren’t missed.
- Knowledge capture: Playbooks document tribal knowledge and best practices, preserving expertise even if experienced staff leave the SOC. They also aid in training new analysts.
The other options, while relevant for SOCs, are not the most impactful tools for enhancing incident response:
- Frameworks provide high-level guidelines but lack the detailed, actionable procedures in playbooks.
- Baselines help detect anomalies that may indicate incidents but don’t guide response activities.
- Benchmarks allow comparing metrics to industry peers but don’t directly improve the incident handling process itself.
Therefore, playbooks are the best choice for a SOC looking to strengthen its incident response capabilities and operations. Implementing playbooks will help the SOC resolve incidents faster and more effectively.
CompTIA SY0-701 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the CompTIA SY0-701 exam and earn CompTIA SY0-701 certification.