Learn the best course of action for instructors when faced with an HVAC malfunction during employee training sessions. Ensure a comfortable learning environment and maintain training effectiveness.
Table of Contents
Question
The Human Resources department is conducting a class for new employees when the air conditioning stops working. Which of the following should the instructor do FIRST?
A. Report the incident to the maintenance department
B. Tell the employees it is not unbearable and continue with the course
C. Cancel the class and reschedule the class for another time.
D. Continue on with the instruction ignoring the temperature issue.
Answer
A. Report the incident to the maintenance department
Explanation
When the air conditioning stops working during a class for new employees, the instructor should first report the incident to the maintenance department. Promptly notifying maintenance allows them to address the issue and restore a comfortable learning environment as quickly as possible.
Continuing the class in an unbearably hot room (Option B) or ignoring the temperature issue altogether (Option D) would create an unpleasant and distracting atmosphere, hindering learning and potentially causing health concerns. While canceling and rescheduling the class (Option C) may become necessary if the problem persists, it should not be the first course of action.
By prioritizing communication with the maintenance team, the instructor demonstrates a commitment to the employees’ well-being and learning experience. This proactive approach minimizes disruption and ensures that the training can proceed effectively once the HVAC issue is resolved.
CompTIA CTT+ Essentials TK0-201 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the CompTIA CTT+ Essentials TK0-201 exam and earn CompTIA CTT+ Essentials TK0-201 certification.