Best Practices from the Top-Growing MSPs: How to Transform Your Business to Become a Bionic MSP

The MSP marketplace is constantly evolving and understanding the big picture is a critical first step. This eBook examines the practices and trends that differentiate these “Bionic MSPs” from their lower-growth peers.

Best Practices from the Top-Growing MSPs: How to Transform Your Business to Become a Bionic MSP
Best Practices from the Top-Growing MSPs: How to Transform Your Business to Become a Bionic MSP

Each year Kaseya conducts an extensive worldwide survey of MSPs to provide visibility into MSP market growth, highlight behaviors and strategies that set the successful MSPs apart from the pack, and uncover the leading technologies most beneficial to MSP customers. The results shed a wealth of knowledge about the types of services MSPs currently offer, how these services are prices, and how the MSP business has changed over the past year.
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MSP Guide: Explaining Cyber Security to Clients

Cyber security will undoubtedly be a topic of conversation with clients as the awareness of evolving risk heightens. In this new era of cyber security, it’s your responsibility as an MSP to understand how to successfully navigate the modern landscape and ease your clients’ minds.

Cyber Security

This article is your guide to effectively communicating with your SMB clients and becoming the cyber security leader they need and will rely on. It covers key security terms, how to define your cyber security solution, and how to deal with common client objections to security measures.

  • The definition of key security terms.
  • MSP security standpoints with accompanying delivery tips for communicating with SMB clients.
  • How to clearly define your cyber security positioning and solution.
  • How to spin the prevalence of cyber attacks in a way that will change the way your clients think about what they need.
  • How to respond when you get SMB customers objecting to your cybersecurity solutions.

In today’s rapidly evolving cyber security landscape, the stakes are at an all-time high for virtually every business today. Small businesses have become the prime target of cyber attacks. As an MSP it’s your responsibility to understand how to successfully navigate the modern landscape and protect your clients.

Cyber Security
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Remote Monitoring and Management RMM 101 – Must-haves for Your IT Management Solution

Remote Monitoring and Management RMM 101 – Must-haves for Your IT Management Solution

Technology evolves and changes so quickly in this industry, and it can be difficult for managed services providers (MSPs) to stay up to date on the latest tools, trends and best practices.

Remote Monitoring and Management (RMM) software allows MSPs to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site.

Remote Monitoring and Management RMM 101 - Must-haves for Your IT Management Solution

This article explores today’s dynamic RMM landscape, offers real-world insights, recommendations designed to help you find the perfect platform, problems plagued by MSPs in the past and six key modern RMM requirements you should keep in mind when shopping for an RMM platform – one that will set you up for success both today and in the future.
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Continuum eBook: The Definitive Guide to Managed IT Services

This article is your one-stop shopping resource for all things managed IT services. Inside, you’ll discover the history and evolution of the MSP, the business case for an integrated RMM/NOC partnership, cost-benefit & TCO analysis, what to look for in an RMM/NOC provider, explore various tools and service delivery models designed to help MSPs better-serve clients, and acquire valuable insight into costs, third-party vendor evaluation criteria and more.

The Definitive Guide to Managed IT Services
The Definitive Guide to Managed IT Services

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Fortinet White Paper – How MSSPs Can Maximize Revenues With Various Security Service Models

Businesses of all sizes, large or small are facing cyber attacks that are growing in number, sophistication, and cost. As a result, business leaders of many organizations are making network security a top priority and looking to migrate some or all of the risk out of their IT departments and into the hands of managed security service providers (MSSPs). If you are an MSSP, this burgeoning market represents both an unprecedented opportunity and a challenge. This article will show you how you can win and retain businesses by optimizing and monetizing your security services.

How MSSPs Can Maximize Revenues With Various Security Service Models
How MSSPs Can Maximize Revenues With Various Security Service Models

This article which provide insights on:

  • How MSSPs can win and retain business by optimizing and monetizing security services.
  • Three MSSP delivery models to consider: On-Premises Services with a NOC, Advanced Services with a Security Fabric, and On-Demand, Integrate Services.
  • The benefits of a security fabric architecture, including how you can improve staff efficiencies, achieve and maintain competitive advantage in threat protection, and develop opportunities to monetize the capabilities of your security technology assets.

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Pricing Made MSPeasy – Discover the Best Pricing Model for Your Needs

Many MSPs struggle to develop a pricing strategy that works. Delivering managed services is all about making the margins you want/need on the services you deliver. MSPs use a variety of pricing strategies today, and yours will ultimately be dictated by your business’ specific needs. But, the good news is that developing a pricing model doesn’t have to be an exercise in trial and error.

Pricing Made MSPeasy - Discover the Best Pricing Model for Your Needs

It’s time you discover the best pricing model for your needs. In this article, we’ll go through the various options for pricing available that have been designed to drive profits from successful MSPs. You’ll learn about:

  • Recurring costs and overhead
  • SLA- and Value-based pricing
  • A la carte vs. bundled
  • And more

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Changing Mindset to switch from Reseller to Managed Security Service Provider

Cybersecurity incidents are impacting small- to medium- size businesses (SMBs) more and more. According to a survey conducted by the 2112 Group, whether a channel partner calls itself a value added reseller (VAR) or managed service provider (MSP), managed services represent a significant and strategic piece of their overall operations, value proposition and revenue and profitability. The average channel partner earns up to 30% of its revenue from recurring revenue. Life as a VAR has been great, but it’s time to consider changing to the managed security service provider (MSSP) model. Adding services to software sales has turned large profits for years. It’s time to get on the fast track.

Read on this article to learn how you can, as a VAR, most effectively protect SMBs and your business, creating loyalty and higher margins.

Topics covered include:

  • Cybersecurity risks to SMBs.
  • The business boom for MSSPs.
  • Turning risk into opportunity.
  • Capitalizing on the opportunity to change from VAR to MSSP.
  • And more.
Changing Your Mindset from VAR to MSSP
Changing Your Mindset from VAR to MSSP

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Key Findings, Conclusion and Recommendations of White Paper: Security Services Fueling Growth for MSPs

It’s well known that many SMBs lack advanced security expertise. While many have some security tools in place, those tools rarely work together, often provide minimal protection, are not fully deployed or outdated, which creates significant security gaps. MSPs are strategically positioned to help SMBs with their security needs and to take advantage of a quickly growing market.

To better understand the dynamics and opportunities surrounding security services in the SMB space, 451 Research conducted two global custom surveys:

  • The first targeting 1,700 SMBs about the current state of cybersecurity services they consume to protect organization.
  • The second targeting 1,000 MSPs about the security services they deliver to the SMB market, as well as the pain points they experience.

[Security Services Fueling Growth for MSPs] white paper examines those responses to look at both the challenges and opportunities that service providers face with respect to delivery security services to SMBs. Topics covered include:

  • The SMB security challenge: overconfident and under-protected.
  • The growing SMB security opportunity.
  • MSPs stepping up their security game.
  • Key opportunities, challenges, and solutions for MSPs.
  • Conclusion and recommendations.
White Paper: Security Services Fueling Growth for MSPs
White Paper: Security Services Fueling Growth for MSPs

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How MSSP Can Maximize Revenues With Optimize and Monetize Security Service Models

If you are MSSP, you know how important it is to win and retain business. You must demonstrate the ability to deliver security services more competently and less expensively than clients can achieve on their own. This article will show you how to optimize and monetize security services. Read on this article to learn:

  • Three key managed security service models: Why you may want to transition from one model to the next and how you might go about it.
  • Why a security fabric approach can help you improve staff efficiencies.
  • How to achieve and maintain competitive advantage in threat protection.

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