Discover the accurate timing of Automated Indicator scores in ServiceNow. This concise explanation clarifies when indicator scores reflect the most recent data.
Table of Contents
Question
The scores of an Automated Indicator are correct as of:
A. Most recent Collection time
B. The time the indicator is viewed
C. Midnight local time
D. Midnight UTC
Answer
B. The time the indicator is viewed
Explanation
Automated Indicators in ServiceNow are real-time calculations performed on the data in the CMDB. The scores are calculated and updated dynamically whenever the indicator is viewed or refreshed, reflecting the most recent data at that moment. The scores are not tied to a specific time or schedule but rather represent the current state of the monitored conditions based on the indicator’s definition and the underlying CMDB data.
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