Learn whether you can use email to interact with a bot for multi-factor authentication when you have a Microsoft 365 subscription. Get the definitive answer for the AI-900 exam.
Table of Contents
Question
An organization has a Microsoft 365 subscription. You plan to implement multi-factor authentication. You can communicate with a bot by using email.
A. True
B. False
Answer
B. False
Explanation
In Microsoft 365, you cannot communicate with a bot using email for multi-factor authentication (MFA) purposes. MFA in Microsoft 365 typically involves using the Microsoft Authenticator mobile app, a phone call, or a text message to provide an additional verification factor beyond your password.
Bots in Microsoft 365 are primarily used for conversational interactions within applications like Microsoft Teams. They are not involved in the MFA process, which is handled separately by Azure Active Directory and the Microsoft Authenticator service.
So while bots can be valuable for automating certain tasks and providing information via chat interfaces, email is not a supported channel for communicating with bots to fulfill multi-factor authentication requirements in a Microsoft 365 environment.
Microsoft 365 does not natively support communicating with a bot via email for multi-factor authentication (MFA). Multi-factor authentication in Microsoft 365 typically involves methods such as SMS, phone calls, or authentication apps, but not email communication with a bot.
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