Why Does Windows 11 KB5062553 Keep Failing and How to Fix These Errors?

What Causes Windows 11 July 2025 Update Problems and Which Solutions Actually Work?

Windows 11's July 2025 security update KB5062553 is causing headaches for many users. This update should install by itself. But it doesn't always work that way.

Common Error Codes You Might See

Your computer might show these error numbers when the update fails:

• 0x8007371b - System files are missing or damaged
• 0x800f0991 - Windows can't find needed files
• 0x80073712 - Update files got corrupted
• 0x80071a2d - Installation process got interrupted

These codes don't tell you much. They just mean something went wrong.

What Happens When Updates Fail

KB5062553 is a security update for Windows 11 version 24H2. Security updates are supposed to download and install without asking you. Your computer should restart on its own to finish the job.

But sometimes things go wrong. The update might:

• Get stuck at 95% completion
• Start rolling back changes after trying to install
• Show error messages instead of finishing
• Leave you waiting for something to happen

Rolling back changes is rare for security updates. These updates usually work fine. When your computer tries to undo an update, something serious went wrong.

Step-by-Step Solutions That Actually Work

Method 1: Use the Offline Installer

This works for 7 out of 10 people who try it.

1. Go to Microsoft Update Catalog website
2. Search for KB5062553
3. Download the .msu file for your system
4. Run the file to install manually

Method 2: Install the Servicing Stack Update First

For Intel and AMD computers:

1. Download KB5043080 (SSU) from Microsoft
2. Install this file first
3. Then download and install KB5062553
4. The SSU helps other updates work better

For ARM computers:

1. Find the ARM version of the SSU on Microsoft Update Catalog
2. Install the SSU first
3. Then install the ARM version of KB5062553

Method 3: Use Media Creation Tool

When other methods don't work:

1. Download Media Creation Tool from Microsoft
2. Create installation media
3. Run an in-place upgrade
4. This replaces broken files and usually fixes everything

This method works every time. It also makes your computer run faster.

Firewall Error Problems Continue

Microsoft said they would fix firewall errors in this July update. But the opposite happened. More computers now show fake firewall errors.

You might see "Event 2042 for Windows Firewall with Advanced Security" in Event Viewer. The error says "Config Read Failed" but doesn't explain what's wrong. It just shows "More data is available" which doesn't help.

Microsoft says this error comes from a new feature they're working on. They haven't shared more details yet.

Other Issues to Watch For

Some users report these problems:

• Screen freezes during installation (only mouse cursor moves)
• Can't open, close, or switch between programs
• Can't restart or shut down normally
• Must force shutdown by holding power button
• Blue screen errors if you wait too long

These problems happen to very few people. Most users don't see these issues.

What You Should Do Right Now

If the update failed:

1. Try the offline installer first
2. Install the SSU if that doesn't work
3. Use Media Creation Tool as a last resort

If you see firewall errors:

• These are fake errors
• Your firewall still works normally
• Wait for Microsoft to fix this in a future update

If your computer freezes during installation:

• Hold the power button to force shutdown
• Try installing again later
• Consider using Media Creation Tool instead

The July 2025 update isn't perfect, but it's not a complete disaster either. Most people can install it successfully with the right approach. Start with the simple fixes first. Save the more complex solutions for when you really need them.

Remember: security updates are important for keeping your computer safe. Don't skip them just because they're causing problems. Use these solutions to get the update installed properly.