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How Did Microsoft Swiftly Resolve the Annoying Windows 10 Start Menu Jump List Issue?
For several months, Windows 10 version 22H2 users faced a disruptive bug: the Start menu’s jump lists-quick-access menus for recent files and app-specific tasks-stopped working. This issue stemmed from a new account control feature that Microsoft began rolling out in March 2025 via a Controlled Feature Rollout (CFR).
What Happened?
The bug appeared after users installed update KB5052077 (February 25, 2025) or later. Jump lists in the Start menu were empty when right-clicking app icons, making it harder to access recent documents and tasks.The problem mainly affected Windows 10 Home and Pro users, not Windows 11.
Root Cause
Microsoft integrated a new account control experience into the Start menu to make account management easier. This feature, rolled out gradually, inadvertently broke jump lists for many users.
How Was It Fixed?
After widespread user complaints, Microsoft paused the problematic rollout on April 25, 2025. A server-side (cloud-based) fix was deployed, automatically resolving the issue for most users without manual intervention. No additional update was required-users simply needed to ensure their device was online and restart their computer to apply the fix.
Key Takeaways for Users
If you still experience missing jump lists, connect your Windows 10 22H2 device to the internet and restart it. The fix should apply automatically. The issue is now considered resolved, and new devices should not encounter this bug.
Summary of Microsoft’s Response
Microsoft responded quickly to user feedback, paused the faulty feature, and deployed a silent fix. The company’s transparent communication and rapid resolution helped restore productivity for affected users.