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Is Microsoft Forcing the New Outlook? Here’s What You Need to Know
Microsoft is forcing users to transition from classic Outlook to the new Outlook app on Windows. The option to switch back, however, doesn’t always work. This has left many users frustrated, especially those who rely on classic Outlook for their workflow.
What’s Happening?
Forced Updates
Classic Outlook users are being automatically switched to the new Outlook app.
Broken Button
The “Back to classic Outlook” button doesn’t function properly in certain cases. Instead of switching modes, the app crashes or closes without explanation.
Windows 11 PCs Affected
New Windows devices pre-installed with the new Outlook lack proper support for classic Outlook.
Why Is This Happening?
Microsoft is gradually phasing out classic Outlook in favor of the new app. Devices purchased after 2024 often come pre-installed with the new version, making it harder—or impossible—for users to revert back to classic Outlook.
What Can You Do?
If you’re stuck with the new Outlook and want to return to classic Outlook, here are some steps:
Solution 1: Standalone Installation
Download and install a standalone version of classic Outlook directly from Microsoft’s website.
Solution 2: Check Support Documents
Microsoft’s support articles provide download links and troubleshooting tips for accessing classic Outlook.
Solution 3: Alternative Email Clients
If switching isn’t an option, consider exploring other email clients that better suit your needs.
Microsoft’s push toward its new email client is causing disruptions for long-time users of classic Outlook. While there are workarounds available, these issues highlight how forced updates can negatively impact productivity and user experience.