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Troubleshooting USB Audio Device Compatibility Issues on Intel macOS Sonoma

The seventeenth iteration of the OS has introduced a host of exciting features for end users. However, alongside the benefits, it has also ushered in a few bugs. While we’ve been diligently keeping track of these issues, it’s disheartening to note that the list keeps growing. The most recent addition to this list is the problem of numerous USB Audio Devices not functioning correctly on Intel-based Macs running the latest macOS Sonoma.

Many users have expressed concerns about a peculiar issue: when they press a key once, they hear the sound click twice, which can lead to an incorrect perception that they’ve pressed the key twice (when, in reality, they haven’t). What’s intriguing is that this problem isn’t confined to a specific application. It affects various apps, including Dialer, Message, Calculator, and any other apps that involve keyboard input. This leads us to a crucial question: is there a solution to this issue?

Let’s delve into the world of troubleshooting and explore potential fixes for these USB Audio Device problems on Intel Macs running macOS Sonoma.

In the world of USB audio devices, some notable players like Denon DJ, Apogee, Rode, FiiO USB DAC, MIC, and DJ controller have found themselves impacted by a compatibility issue on Intel-based Macs running the latest macOS Sonoma. Rode has shed some light on this, mentioning, “A limitation has been identified in Intel-based Mac devices running Sonoma that affects compatibility with some MFi-certified USB audio devices.” Let’s delve into the specifics and see which products are affected and which are not.

Rode Products Affected:

  • AI-Micro
  • NT-USB+
  • PodMic USB
  • VideoMic GO II
  • VideoMic NTG
  • Wireless GO II
  • Wireless ME
  • Wireless PRO
  • RØDECaster Pro II (Note: This affects USB 2 only)
  • RØDECaster Duo (Note: This affects USB 2 only)

Apogee Products Affected:

Apogee is also grappling with issues regarding MFi (Made for iPhone/iPad) devices, specifically the One and Duet 1. The following Apogee products are affected:

  • Quartet
  • Duet for iPad & Mac
  • ONE for iPad & Mac (Black)
  • ONE for Mac (Silver)
  • HypeMiC, MiC+
  • Jam X, JAM+

Apogee is also grappling with issues regarding MFi (Made for iPhone/iPad) devices, specifically the One and Duet 1.

However, the following Apogee products are operating normally and remain unaffected:

  • Symphony Desktop
  • Duet 3
  • Boom
  • Duet 2
  • MiC 96k, MiC
  • JAM 96k, JAM

In contrast, some other well-known USB audio devices such as RME Babyface Pro, Topping DX7 Pro, Focusrite Scarlett Solo, and Scarlett 18i8 appear to be unaffected by this issue.

As for official developments, the developers have yet to acknowledge this issue, let alone provide an estimated time for the release of a fix. Rest assured, as soon as any updates or resolutions become available, we will promptly update this guide. In the meantime, the suggested workarounds outlined in this guide offer the best interim solutions.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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