Skip to Content

Troubleshooting Guide to Resolve Pixel Watch 2 Charging Problems

  • This guide offers potential solutions to address the Pixel Watch 2 not charging issue.
  • Official developer acknowledgment and a fix timeline are currently unavailable.
  • Users should proceed with caution and consider their warranty options, as these solutions are not guaranteed.

Are you struggling with a frustrating issue of your Pixel Watch 2 not charging? You’re not alone. Despite the impressive upgrades in the second generation of Pixel smartwatches, some users have encountered this troublesome problem. In this guide, we’ll walk you through a few effective workarounds to help you get your Pixel Watch 2 charging smoothly.

The Pixel Watch 2 is a significant upgrade over its predecessor, boasting faster performance, new sensors, and additional health and safety features. It’s powered by the latest WearOS 4 OS based on Android, making it an appealing choice for tech enthusiasts. However, these enticing features become useless if your watch refuses to charge.

Even if you’ve correctly placed your watch on the charger with the pins and cord aligned perfectly, you might find yourself stuck with the frustrating “Waiting for watch to charge” error message. To add to the frustration, many users have reported that the charging cable provided with the watch simply doesn’t work for them. For others, the watch charges intermittently, further complicating the problem. Even reaching out to Google Support doesn’t always yield a solution.

If you’re one of the Pixel Watch 2 users facing these charging woes, this guide is here to help. We’ve compiled a series of fixes to get your smartwatch back on track, so you can enjoy its impressive features without the hassle of charging problems. Keep reading to learn how to resolve these issues.

Troubleshooting Pixel Watch 2 Not Charging Issue

If you’re facing the Pixel Watch 2 not charging problem, we recommend trying out the following workarounds to find the one that works for you. Let’s dive into the solutions.

Solution 1: Replace the Charger and Cable

Numerous users have reported issues with the charger and cable provided in the box. However, many of them found success by replacing the original charger and cable with a different one. You can opt for a charger from the official Google Store or consider using a third-party charger, like a Fitbit Versa charger. This simple switch might resolve the charging problem and get your Pixel Watch 2 back on track.

Replace the Charger and Cable to fix Pixel Watch 2 Not Charging Issue

Solution 2: Contact the Google Store Team

If you’ve encountered issues with your Pixel Watch 2 and the charging cable replacement didn’t solve the problem, consider reaching out to the Google Store team for assistance. Instead of contacting the general support team, follow these steps:

  1. Sign in to your Google One Account.
  2. Initiate a live chat with a Google One support agent.
  3. Explain that you have a defective watch and request to be transferred to a support agent from the Google Store team for an RMA (exchange) process.
  4. Ensure they don’t transfer you to the Google Watch team. If they do, end the chat session and start a new one.

Contact the Google Store Team

It’s important to note that some users had to go through this process multiple times before successfully reaching the Google Store support team. However, once you connect with a Google Store support agent in the chat, they should be able to issue an RMA for your watch. This approach has proven effective for some users and is worth a try if you’re still facing charging issues with your Pixel Watch 2.


In conclusion, we’ve discussed a couple of methods that could potentially resolve the frustrating issue of the Pixel Watch 2 not charging. While official acknowledgment and a fix from the developers are pending, you can rely on the workarounds mentioned in this guide to address the problem. We’ll be sure to update this guide with any developments from the official sources regarding this issue. In the meantime, the suggested solutions are your best bet for getting your Pixel Watch 2 back to smooth charging functionality.


Please be aware that the information provided in this guide is intended to assist users in resolving the issue of the Pixel Watch 2 not charging. While the workarounds mentioned have been effective for some users, there is no guarantee that they will work for every individual. Additionally, the official stance on this matter from the developers is currently undisclosed, and no specific timeline for a fix has been provided. Users are encouraged to proceed with caution and make informed decisions when attempting any of the suggested solutions. It’s important to understand that any actions taken to address the charging issue are done at your own risk. If you are under warranty, consider contacting the manufacturer or retailer for further support. This guide serves as a source of information and does not replace professional advice or support from the relevant parties.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

    Ads Blocker Image Powered by Code Help Pro

    Your Support Matters...

    We run an independent site that is committed to delivering valuable content, but it comes with its challenges. Many of our readers use ad blockers, causing our advertising revenue to decline. Unlike some websites, we have not implemented paywalls to restrict access. Your support can make a significant difference. If you find this website useful and choose to support us, it would greatly secure our future. We appreciate your help. If you are currently using an ad blocker, please consider disabling it for our site. Thank you for your understanding and support.