Encountering ERROR 0x00000023 while playing EA Games on PS4 or PS5? You’re not alone. This issue has been reported by users on both consoles, affecting gameplay across platforms.
Table of Contents
- Problem
- Why Does the “ERROR: 0x00000023” Occur in EA Games?
- Fixes for SSL Connect Error 0x00000023 on PlayStation for EA Games
- Solution 1: Verify EA’s Server Status
- Solution 2: Link Origin Account to PSN via EA’s Website
- Solution 3: Disable 2 Factor Authentication (2FA) for EA Account
- Solution 4: Reset PS5 Network Settings
- Solution 5: Rebuild PS5 Database in Safe Mode
- Solution 6: Seek Assistance from EA Support
Problem
This error message, “ERROR: 0x00000023,” along with “SSLError: 0x00000000” and “SSL connect error,” specifically impacts EA games on PlayStation consoles.
Why Does the “ERROR: 0x00000023” Occur in EA Games?
This error often arises in EA Games including Sims 4, FIFA 23, Battlefield 2042, Need For Speed Unbound, NHL 23 when your EA account isn’t correctly linked to your PSN ID. It may also stem from EA server outages or failure to accept EA’s terms and conditions, resulting in the display of the “ERROR: 0x00000023” message.
Fixes for SSL Connect Error 0x00000023 on PlayStation for EA Games
Experts on the developers’ forum have offered potential but temporary solutions for this persistent issue. While no definitive workaround exists, some users have reported success with certain methods.
Solution 1: Verify EA’s Server Status
As EA serves as the game’s publisher, server problems on their end directly impact gameplay. Monitoring their official website or social media like Twitter (@EAHelp) helps distinguish between personal issues and EA server-related problems. Patience may be needed during ongoing server issues, with updates on official channels indicating when the problem resolves.
Solution 2: Link Origin Account to PSN via EA’s Website
- Log in to EA’s website using PlayStation Network credentials.
- Click “Connect” when prompted to link your Origin account to your PSN profile.
- Ensure your PlayStation Network is listed under “Network” in your account settings. If not, use the “Add a Network” option to link them.
- Confirm acceptance of EA’s terms and conditions on their server.
- Restart the game after completing these steps. If issues persist, revisit troubleshooting methods like checking your internet connection, verifying game server status, and ensuring PSN account login.
Solution 3: Disable 2 Factor Authentication (2FA) for EA Account
- Log in to your EA account at EA.com.
- Navigate to Account Settings > Security.
- Disable 2-factor authentication.
- Close the game on your console and restart it.
- Attempt to connect to the EA servers.
If issues persist, try disabling any third-party security software or firewall that might be blocking the game’s connection.
Solution 4: Reset PS5 Network Settings
If you’re experiencing the issue on a PS5 while playing EA Games, resetting your network settings could help. Occasionally, network vulnerabilities lead to persistent problems, including error code 0x00000023.
Solution 5: Rebuild PS5 Database in Safe Mode
- Turn off the PS5 and disconnect it from the power source.
- Hold the power button for at least 7 seconds until you hear two beeps.
- Connect a Dualshock 4 controller to the PS5 via USB.
- Press the PS button on the controller.
- Choose “Rebuild Database” from the safe mode menu.
Solution 6: Seek Assistance from EA Support
If the previous steps haven’t resolved the “ERROR: 0x00000023” in EA Games, contacting EA support is recommended. Their expertise can provide tailored guidance and potential solutions for effective troubleshooting.
There isn’t a definitive fix available for this issue affecting numerous EA Sports users. Contacting the developers for further assistance is recommended. With some effort, you can likely resolve the problem and return to enjoying EA Games without interruptions.