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Solved: How do I troubleshoot FSSO events are not collected by FortiGate after upgrade of Fortiauthenticator to 6.4.5?

This article describes the issue where FSSO events are not collected by FortiGate after the upgrade of FortiAuthenticator to 6.4.5.

Solution: Disable Enable encryption feature

FortiAuthenticator now offers a server-side TLS support option so that FortiGate as an FSSO client can be configured to connect to FortiAuthenticator over a TLS connection, and this is enabled by default after the upgrade.

Step: Disable this by moving the toggle off the Enable encryption option under Fortinet SSO Methods > SSO > General.

Disable this by moving the toggle Enable encryption under Fortinet SSO Methods - > SSO - > General.

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