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Solved: How do I move Collectors from one Organization to a different organization?

Description

This article describes how to move collectors in one organization to a different one in the same environment.

Scope

FortiEDR Central Manager 5.x.

Solution

Step 1: Log into the FortiEDR Central Manager.

Step 2: In the upper left-hand corner of the Central Manager, select the drop-down arrow and change to the Organization to move collectors from.

In the upper left-hand corner of the Central Manager, select the drop-down arrow and change to the Organization to move collectors from.

Step 3: On the top menu bar, hover over ‘Inventory‘ and select “Collectors‘.

On the top menu bar, hover over 'Inventory' and select “Collectors'.

Step 4: Select the check box next to the collector group to select all collectors, or it is possible to expand the collector group and select individual collectors.

Select the check box next to the collector group to select all collectors, or it is possible to expand the collector group and select individual collectors.

Step 5: After selecting the collectors or group to move, select ‘Move to Group‘.

After selecting the collectors or group to move, select 'Move to Group'.

Step 6: Move Collectors Pop-up window will now pop up:

Move Collectors Pop-up window will now pop up.

Step 7: Select the drop-down menu for organization and select the organization to move the collectors to.

Step 8: Note, underneath the organization, make sure it has enough licenses for the workstations and servers.

Step 9: Select the collector group to move the collectors and select ‘Move‘.

Select the collector group to move the collectors and select 'Move'.

Step 10: A confirmation will be received to make sure to move the collectors. Select ‘Move‘.

A confirmation will be received to make sure to move the collectors. Select 'Move'.

Step 11: This pop-up box notifies that the collectors were moved successfully:

This pop-up box notifies that the collectors were moved successfully.

Step 12: The collectors have been reassigned to a new organization.

Step 13: Adjust the policies as appropriate.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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