Solved: How do I move Collectors from one Organization to a different organization?

Description

This article describes how to move collectors in one organization to a different one in the same environment.

Scope

FortiEDR Central Manager 5.x.

Solution

Step 1: Log into the FortiEDR Central Manager.

Step 2: In the upper left-hand corner of the Central Manager, select the drop-down arrow and change to the Organization to move collectors from.

Step 3: On the top menu bar, hover over ‘Inventory‘ and select “Collectors‘.

Step 4: Select the check box next to the collector group to select all collectors, or it is possible to expand the collector group and select individual collectors.

Step 5: After selecting the collectors or group to move, select ‘Move to Group‘.

Step 6: Move Collectors Pop-up window will now pop up:

Step 7: Select the drop-down menu for organization and select the organization to move the collectors to.

Step 8: Note, underneath the organization, make sure it has enough licenses for the workstations and servers.

Step 9: Select the collector group to move the collectors and select ‘Move‘.

Step 10: A confirmation will be received to make sure to move the collectors. Select ‘Move‘.

Step 11: This pop-up box notifies that the collectors were moved successfully:

Step 12: The collectors have been reassigned to a new organization.

Step 13: Adjust the policies as appropriate.