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Solved: How do I fix pets not showing in People Album on iOS 17

Are you experiencing the issue of pets not showing up in the People Album on iOS 17? You’re not alone, and we’ve got multiple methods to help you resolve this problem. In this guide, we’ll explore various solutions to fix the issue of Pets not appearing in the People Album on iOS 17.

iOS 17 Brings Exciting Changes

With the seventeenth iteration of the iOS, Apple has introduced a plethora of new and exciting features. While we’ve covered most of them in our previous articles, this time, our focus shifts to the Photos app. In this latest OS build, Apple has recognized something that many of us already know – pets are an integral part of our families!

Specifically, in iOS 17, the Photos app has gained the ability to identify and categorize your pets, adding them to what’s now called the “People & Pets” album (formerly known as the “People” album). This feature is meant to make it easier for you to organize and find photos of your beloved furry friends. However, some users have reported that this feature isn’t working as expected on their devices.

Solved: How do I fix pets not showing in People Album on iOS 17

The Problem

For some users, the Photos app continues to display the older “People & Places” album name, and they encounter the persistent “Finding People…” message with no visible progress. If you’re facing a similar issue where your pets aren’t being recognized and included in the “People & Pets” album, this guide is here to assist you.

In the following sections, we’ll explore various methods to troubleshoot and fix this issue so you can enjoy the full benefits of the new Pets recognition feature in iOS 17. Let’s get started!

Solution 1: Be Patient

Is your iOS 17 device struggling to recognize all your beloved pet photos and display them in the “People & Pets” album? If so, don’t worry; we have some solutions for you.

One reason why your device might not have populated the album with your pet photos could be the sheer number of images in your gallery. If you’ve been taking countless pictures of your furry friends over time, it might take a while for your device to sort through and sync them all.

Here’s what you can do:

Step 1: Give It Time
Consider this a case of your device needing a little patience. With so many cat and dog images to process, it’s like going on a long journey with lots of luggage. To ensure that all your pet photos are synced to the “People & Pets” album, give your device a reasonable timeframe.

Step 2: Plug In and Leave It
Many users have found success by plugging their devices into a charger and leaving them connected overnight for a couple of nights. This extended charging period gives your device the opportunity to complete the process of identifying and categorizing your pet photos.

Think of it as a couple of long overnight journeys for your device. By being patient and allowing your device the time it needs, you can help ensure that all your cherished pet photos find their place in the “People & Pets” album in iOS 17.

Solution 2: Manually Add Images (For a Few Images)

If you’re dealing with just a handful of pet photos that aren’t showing up in the “People & Pets” album on iOS 17, there is an option to manually add them. However, it’s important to note that this method is most practical when you have only a small number of images to deal with. For a substantial collection of pet photos, this approach may not be the most efficient or practical solution.

Here’s how to manually add images to the “People & Pets” album:

Step 1: Open the Photos App
Launch the Photos app on your iOS 17 device.

Step 2: Select the Pet Photo
Navigate to the specific pet photo you want to include in the “People & Pets” album.

Step 3: Tap the Share Icon
Tap the share icon, typically represented by an arrow pointing upward or outward, depending on your device.

Step 4: Choose the “Add to People & Pets” Option
Scroll through the sharing options and look for “Add to People & Pets.” Select this option.

Step 5: Confirm the Addition
Confirm your selection, and the chosen pet photo will be added to the “People & Pets” album.

While this method can work well for a few images, it may become impractical when dealing with a large number of pet photos. In such cases, it’s advisable to give your device some time, as mentioned in Solution 1, to allow it to automatically recognize and categorize your pets in the album. This automated process is more efficient and convenient for handling a substantial volume of images.

Solution 3: Reset People & Pet Suggestions (Last Resort)

If you’ve exhausted the previous methods and your pet photos still aren’t showing up in the “People & Pets” album on iOS 17, there’s one more option to consider, but it should be used as a last resort.

Step 1: Access Settings
Begin by opening the Settings app on your iOS device.

Step 2: Scroll Down and Tap “Photos”
Scroll through the list of options and find “Photos.” Tap on it to access the Photos settings.

Step 3: Locate “Reset People & Pet Suggestions”
Within the Photos settings, you’ll find an option called “Reset People & Pet Suggestions.” This is the feature you’ll use if all else fails.

Step 4: Proceed with Caution
It’s important to note that choosing to reset People & Pet Suggestions is not generally recommended unless you’ve exhausted all other options. When you reset this feature, it will remove all the indexing and recognition work that the Photos app has done up to that point.

Step 5: Confirm the Reset
If you decide to proceed with the reset, follow the on-screen prompts to confirm your choice.

Use This as a Last Resort

The reason why this is considered a last-ditch effort is that it essentially resets the entire process of identifying and categorizing pets in your photos. This means that the app will start from scratch, and you may need to wait for your device to re-index all your pet images.

Before resorting to this option, we strongly recommend trying the earlier solutions mentioned in this guide. Specifically, giving your device time to sync the pet photos by leaving it connected to a charger for a couple of nights (Solution 1) and manually adding images for a small number of pet photos (Solution 2) can be more efficient and less disruptive methods.

Only if all else fails, consider using the “Reset People & Pet Suggestions” option as a final attempt to resolve the issue.

Conclusion: Troubleshooting iOS 17: Pets Not Appearing in People Album

There you have it – a range of solutions to tackle the problem of pets not showing up in the “People & Pets” album on iOS 17. We hope one of these methods has successfully resolved the issue for you.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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