Solved: How to fix “No data available” on Facebook?

Encountering the “No Data Available” error on Facebook can be frustrating. Imagine opening the app excitedly only to face this roadblock.

Understanding the Error

This error happens when trying to view likes, comments, or views on posts, but the expected data isn’t there. It’s not specific to certain posts, affecting your own or your friends’. Importantly, it’s not due to your device or account; it’s a glitch in the Facebook app for both Android and iOS users.

Why It Occurs

Facebook’s tech, despite updates, can still hiccup. This glitch disrupts the usual experience, but it’s not caused by users.

Error in News Feed Page

Clicking on likes or comments might lead to this error in the News Feed Page. It’s not your fault—it’s a temporary bug within Facebook.

Error in Facebook Groups

Similar issues can happen in groups, hindering access to participant lists or group data. These stem from glitches in the app. Clearing the app cache, updating it, or switching to the website often resolves this problem.

By understanding why this error occurs and applying simple fixes, you can navigate around the “No Data Available” error on Facebook.

Solution 1: Stable Internet Connection

A strong internet connection is crucial for smooth browsing on Facebook.

Here’s what to do:

• Check Your Internet: Ensure your internet is active and other sites load properly.
• Reset Your Router: Unplug it for 30 seconds and reconnect to refresh the connection.
• Switch to Mobile Data: If on mobile, try using cellular data to isolate Wi-Fi issues.
• Consider Wired Connection: For computers, use an Ethernet cable for stability.
• Check for Outages: Visit your ISP’s site or contact support for network issues.
• Use Diagnostic Tools: Your system might have tools to troubleshoot network problems.
• Restart Devices: Sometimes, a simple restart can fix temporary network glitches.

A stable internet connection is key. If the error persists after ensuring connectivity, move on to other troubleshooting methods.

Solution 2: Log Out of Facebook

Logging out can resolve many Facebook issues, including the “No Data Available” error. Here’s how:

1. Open the app or visit the website.
2. For App Users, tap the menu icon (three horizontal lines) at the bottom right then scroll and tap “Settings & Privacy,” then “Log Out.” For Website Users, click the downward arrow (top right) and select “Log Out.”
3. Confirm Logout.
4. Ensure App/Browser is fully closed.
5. Wait a aoment, let background processes clear.
6. Reopen and log in again Facebook.
7. Navigate to the problem area to see if it’s fixed.

Logging out can refresh your connection and fix minor glitches. If the error persists, explore other solutions.

Solution 3: Clear Cache and Data

Clearing the Facebook app’s cache and data can fix the “No Data Available” error. Here’s how:

1. Find “Apps” or “Application Manager” in your device’s settings.
2. Scroll to find the Facebook app in the app list.
3. Tap on the Facebook app to enter its settings.
4. Look for options like “Storage” within the app settings.
5. Tap “Clear Cache” to remove temporary files. This often resolves minor issues.
6. If needed, tap “Clear Data” to reset the app entirely. This logs you out, requiring a fresh login.
7. Close and reopen Facebook to check if the error is fixed.

Clearing cache and data resolves conflicts or corrupted files causing issues. If the error persists, consider other solutions like updating the app or using the Facebook website.

Solution 4: Update the Facebook App

To fix the “No Data Available” error on Facebook, update the app:

1. Open Google Play Store (for Android) or the App Store (for iOS).
2. Find the Facebook app in the store.
3. Look for an “Update” button next to the app.
4. Tap the button to start the download.
5. The update will download and install automatically.
6. Once installed, open the updated Facebook app.
7. Go to the previously problematic section and check if the error persists.

Regular updates fix bugs and enhance app performance. If the error continues, try other troubleshooting steps.

Solution 5: Update Your Browser

To address the “No Data Available” error on Facebook’s web version, update your browser:

1. Determine if you’re using Chrome, Firefox, Edge, Safari, or Opera.
2. Check for Updates:
   • Google Chrome: Click the three vertical dots > “Help” > “About Google Chrome.”
   • Mozilla Firefox: Click the three horizontal lines > “Help” > “About Firefox.”
   • Microsoft Edge: Click the three dots > “Help & feedback” > “About Microsoft Edge.”
   • Safari (macOS): Open App Store > “Updates” > Check for Safari updates.
   • Opera: Click the Opera icon > “Update & Recovery” > “Check for update.”
3. If available, follow the prompts to update. Restart the browser if needed.
4. Close and reopen your browser.
5. Visit the site and log in to check if the error persists.

Browser updates enhance security and fix bugs, ensuring better performance on sites like Facebook. If the error continues, consider other troubleshooting methods.

Solution 6: Disable Your Extensions

Troubleshoot potential extension conflicts causing the “No Data Available” error:

For Google Chrome:

1. Click the three vertical dots > “Extensions.”
2. Find suspected extensions (like ad-blockers).
3. Toggle switches off for each suspected extension.
4. Close and reopen Chrome.
5. Log in to Facebook to check for error resolution.

For Mozilla Firefox:

1. Click the three horizontal lines > “Add-ons.”
2. Locate suspected extensions.
3. Click “Disable” for each one.
4. Close and reopen Firefox.
5. Log in to Facebook to check for error resolution.

For Microsoft Edge:

1. Click the three horizontal dots > “Extensions.”
2. Find suspected extensions.
3. Click the gear icon for each.
4. Select “Turn off” to disable.
5. Restart Edge.
6. Access Facebook to check for resolution.

For Safari (macOS):

1. Open Safari > “Safari” > “Preferences.”
2. Go to the “Extensions” tab.
3. Uncheck suspected extensions.
4. Close and reopen Safari.
5. Log in to Facebook to check for error resolution.

Disabling extensions helps identify if they’re causing the issue. If the error vanishes after disabling specific extensions, consider re-enabling them one by one to find the problematic one. Then, decide whether to keep or remove it. If the error persists, try other troubleshooting steps.

Solution 7: Switch to the Facebook Website

If the Facebook app isn’t resolving the error, try the website:

1. Launch Safari, Chrome, Firefox, etc.
2. Type “www.facebook.com” in the address bar and hit Enter.
3. Enter your credentials on the Facebook login page.
4. Go to the section where the error occurred.
5. See if the content is accessible without the error.
6. Save it for easy access if it resolves the issue.

Using the Facebook website bypasses app-related issues, providing an alternative way to access your content. It’s especially useful on mobile devices when facing persistent app errors.

Solution 8: Check for Server Issues

To verify if the “No Data Available” error stems from Facebook’s servers:

1. Use sites like DownDetector or IsItDownRightNow.
2. Type “Facebook” in the search bar and search.
3. Check for reported issues or outages.
4. Observe the problem reports and user comments.
5. If server issues are confirmed, wait for Facebook’s team to fix them.
6. Once resolved, reattempt accessing the previously problematic content.

Monitoring these sites keeps you informed about widespread issues. If it’s a server problem, Facebook’s team will address it. Retry accessing content once the issue is resolved.

Solution 9: Use a Different Connection

To tackle the “No Data Available” error related to network issues:

1. Ensure your current internet connection is stable and functional for other websites and apps.
2. Try Alternate Network:
   • Switch from Wi-Fi to mobile data or vice versa to test the error.
   • Access another Wi-Fi network temporarily to check for resolution.
3. Restart Router or Modem. For Wi-Fi issues, restart the router or modem by unplugging and replugging after a minute.
4. Ensure a strong and consistent mobile data signal for mobile users.
5. Reset Network Settings (Advanced):
   • On Android: “Settings” > “System” > “Reset” > “Reset Wi-Fi, mobile & Bluetooth.”
   • On iOS: “Settings” > “General” > “Reset” > “Reset Network Settings.”
6. Consider a reputable VPN service to bypass network restrictions or resolve connectivity issues.
7. Contact your mobile carrier or ISP for any known network issues affecting your connection.
8. Ensure your computer’s network drivers are up to date by visiting the manufacturer’s website.

Switching networks or troubleshooting network-related problems can often resolve the “No Data Available” error on Facebook. If the error persists, move to other troubleshooting steps.

Solution 10: Use a Different Device

To diagnose if the “No Data Available” error is device-specific:

1. Employ another smartphone, tablet, or computer.
2. Log in to your account using a stable internet connection.
3. Visit the section where the error occurred on your original device.
4. Compare Results:
   • If error persists on both devices, it may relate to your account or Facebook’s servers.
   • If error is device-specific:
     • For the original device: Troubleshoot device-specific issues like clearing cache or reinstalling the app.
     • For other devices: It suggests a potential device-specific issue.

Testing with another device pinpoints if the error is specific to a device or if it’s a wider issue. If the error persists on all devices, try different troubleshooting methods.

Solution 11: Reinstall the Facebook App

To resolve persistent issues, reinstall the app:

1. Long-press the Facebook app icon and select “Uninstall” or “Remove.”
2. Confirm the app’s removal when prompted.
3. Visit the Google Play Store (Android) or App Store (iOS).
4. Find and download the Facebook app.
5. Tap “Install” or “Get” to download and install the app.
6. Launch the app once installation completes.
7. Use your credentials to log in to your Facebook account.
8. Navigate to the previously problematic section to check for resolution.

Reinstalling the app provides a fresh installation, often resolving underlying issues. Ensure your device and apps are regularly updated for optimal performance.

Solution 12: Contact Facebook Support

When previous attempts fail:

1. Go to the Facebook Help Center in a web browser.
2. Use keywords related to the issue like “No Data Available” error.
3. Review available articles for potential solutions.
4. Report the Problem:
   • Scroll to the bottom and click “Report a Problem.”
   • Select the issue type (e.g., technical issue or bug).
   • Describe the error with details and troubleshooting steps taken.
   • Attach screenshots if available.
   • Submit the report.
5. Facebook will review and may respond via your support inbox.
6. Support responses may take time due to high request volumes.

Directly contacting Facebook support offers specialized assistance when other methods fail. Clearly describe the issue for efficient resolution.

Following these steps can often resolve the “No Data Available” error, enhancing your Facebook experience. Keep your app and device updated for optimal performance.

Read more

• Why Does the “No Data Available” Error Happen on Facebook?
• Why Are Facebook Likes Unavailable?
• Why Can’t I See Who Likes My Facebook Posts?