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Solved: How do I fix FortiGate FSSO AD Groups not showing

Problem Symptom

Recently I need to add a new AD group to the firewall FSSO setup to be used in a policy. The new AD group is not showing.

Solved: How do I fix FortiGate FSSO AD Groups not showing

Solution: Execute the FSSO Force Sync command

The common fix for this is to create a filter on your FSSO agent server, that will ONLY look for the groups you specify.

Create a filter on your FSSO agent server

However, the newly added AD group still does not show up after applying the filter.

The solution to this problem is to execute the FSSO Force Sync command:

execute fsso refresh

The solution to this problem is to execute the FSSO Force Sync command.

The AD group shows up after the FSSO refresh.

The AD group shows up after the FSSO refresh.

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