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Solved: How to fix calls not waking up lock screen problem on One UI 6

If you’re facing the inconvenience of calls not waking up the lock screen on One UI 6, this guide provides a solution to address this specific issue. One UI 6, the latest iteration from the South Korean giant, introduces various enhancements based on the latest Android 14 OS. Despite the positive updates, users have encountered a drawback where phone calls fail to activate the device’s lock screen.

This problem extends beyond regular phone calls; even third-party apps like WhatsApp exhibit the same behavior. However, a practical workaround exists to rectify this situation. Let’s dive into the steps to resolve the issue.

To begin with, it’s crucial to understand that this behavior is not a bug but rather an intentional design in the latest One UI build. After updating, users need to grant apps access to display full-screen notifications, even if they previously had this permission in the earlier OS. Follow these steps to make the necessary adjustments:

  1. Navigate to Settings on your device.
  2. Access the ‘Apps’ section.
  3. Click on the overflow icon (three dots) to reveal additional options.
  4. Select ‘Special Access.’
  5. Choose ‘Full-screen alerts.’

Solved: How to fix calls not waking up lock screen problem on One UI 6

By completing these steps, you ensure that apps have the required permission to display full-screen notifications, resolving the issue of calls not waking up the lock screen on One UI 6.

If you encounter any challenges or have questions about the provided steps, feel free to leave a comment. We’ll promptly address your concerns and provide assistance.