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Solved: How do I fix Xbox update error code 0x8b050033 0x00000000 0x00000201?

By: Author Alex Lim

Posted on  - Last updated:

Categories Troubleshooting

Problem Symptom

Xbox user reported System Update Error: 0x8B050033 shows when trying to update Xbox console, even all the Xbox services listed on the Xbox Live Status page are showing up and running. Majority of the cases which happen system update error is digital games purchased from the Xbox store.

The detailed error message is as below:

Something went wrong
Give it another try. If this happens again, let us know by entering 0x8b050033 at xbox.com/errorhelp so we can investigate. You might find help for your task here on Xbox. From Home, press the menu button on your controller, then choose Help.

Something went wrong. Give it another try. If this happens again, let us know by entering 0x8b050033 at xbox.com/errorhelp so we can investigate. You might find help for your task here on Xbox. From Home, press the menu button on your controller, then choose Help.

Update needed
You need this update, but we can’t get it right now. Try again in a while. (0x8b050033)

Update needed. You need this update, but we can't get it right now. Try again in a while. (0x8b050033)

There was a problem with the update
You need this update to use your console, but something went wrong. For help, visit xbox.com/xboxone/update/help.
Error code: 0x8b050033 0x00000000 0x00000201

There was a problem with the update. You need this update to use your console, but something went wrong. For help, visit xbox.com/xboxone/update/help. Error code: 0x8b050033 0x00000000 0x00000201

Follow the below solution steps to resolve Xbox update error code 0x8b050033 0x00000000 0x00000201.

Content Summary

Potential Causes
Solution 1: Check Xbox Live Services Status
Solution 2: Power Cycle or Cool Boot Xbox
Solution 3: Reset password then login again
Solution 4: Remove Account the add back again
Solution 5: Refer to Xbox Online Troubleshooter
Solution 6: Contact Xbox Support for Repairs
Solution 7: Delete and reinstall the game
Solution 8: Factory reset
Reference

Potential Causes

  • Xbox servers are are down or are undergoing maintenance.
  • Internal issues on the Xbox console such as software glitch.

Solution 1: Check Xbox Live Services Status

The error 0x8B050033 mostly occurs when the Xbox Live services are down and not running. Xbox Live Status page lists all the services, games, and their corresponding status whether facing outage or not.

Step 1: Open the browser and visit the official Xbox Live Status page.

Step 2: Verify whether any of the services are currently unavailable.

Xbox Live Status page

Step 3: If an yellow exclamation mark or red cross mark show next to certain services on the official site, that particular service must have gone down due to some ongoing maintenance or other technical issue. What you can do is just wait a while before trying to sign in again or use Xbox One Offline mode to access the game media library.

If an yellow exclamation mark show next to certain services on the official site, that particular service must have gone down due to some ongoing maintenance or other technical issue.

If an red cross mark show next to certain services on the official site, that particular service must have gone down due to some ongoing maintenance or other technical issue.

Solution 2: Power Cycle or Cool Boot Xbox

Step 1: With the Xbox fully turned on, press and hold on the Xbox button on the console (Not controller) for 10 seconds or until the front LED stops flashing.

With the Xbox fully turned on, press and hold on the Xbox button on the console (Not controller) for 10 seconds or until the front LED stops flashing.

Step 2: After the Xbox is turned off completely, disconnect the power cable from the power outlet, wait for a full minute before attempting to plug it back in and turn on.

Step 3: Start the Xbox console once again by pressing the Xbox button.

Step 4: If the Xbox initial animation screen display on TV, then confirm that cool boot is completed.

If the Xbox initial animation screen display on TV, then confirm that cool boot is completed.

Solution 3: Reset password then login again

Make sure you enter the valid Microsoft account credential (email and password) to sign in Xbox. Reset your password then sign in again if you are not sure.

Sign in Xbox using Microsoft account

Solution 4: Remove Account the add back again

Step 1: Press the Xbox button on the controller to open the guide menu.

Step 2: Select the gear icon to access the All settings menu.

Step 3: Go to Access Settings > Account > Remove Accounts.

Go to Access Settings/> Account > Remove Accounts.

Step 4: Choose the account to remove > select Remove.

Step 5: Select Close and restart Xbox One.

Step 6: Turn off the console from the Xbox Power button then leave it off for about 10 seconds.

Step 7: Turn the on Xbox One.

Step 8: Press the Xbox button on the controller to open the guide menu.

Step 9: Select Sign in > Add & manage.

Select Sign in/> Add & manage.

Step 10: Enter the account login information and check the privacy settings.

Step 11: Choose a color for the profile then select Next.

Step 12: Confirm the gamerpic then choose Next.

Step 13: Choose between Save my password or Keep asking for my password.

Solution 5: Refer to Xbox Online Troubleshooter

You can refer to Xbox online troubleshooter page > System update troubleshooting which include a full description of system update problem together with related error messages you may have received while starting it.

Step 1: Go to the Xbox One System Update Solution.

Step 2: Select I need to troubleshoot a system update error.

Step 3: Select I am experiencing a startup issue.

Step 4: Select Black screen.

Step 5: Follow the troubleshooting solutions offered.

Solution 6: Contact Xbox Support for Repairs

Options 1: If you’re still under warranty, contact Xbox Support for further technical assistance to send it for repairs.

Option 2: Request a repair request in Device Support:

Step 1: Sign in to Microsoft account and select the Problem with a device.

Step 2: Under For which device? choose Xbox One console or register it.

Step 3: Click Display Issue and select Next.

Step 4: Provide details of the issue in the Describe your problem field then click Next.

Step 5: Follow the steps to complete the service order.

Solution 7: Delete and reinstall the game

Step 1: Press the Xbox button to open the Xbox guide.

Step 2: Select My games & apps.

Step 3: Navigate to the particular game, highlight it, press the start button, and choose Manage game.

Navigate to the particular game, highlight it, press the start button, and choose Manage game.

Step 4: Navigate to the right pane and click on Uninstall all to ensure that every add-in or update is also removed.

Navigate to the right pane and click on Uninstall all to ensure that every add-in or update is also removed.

Step 5: Confirm the installation by choosing Uninstall all, then wait for the process to complete.

Confirm the installation by choosing Uninstall all, then wait for the process to complete.

Step 6: Return to the Manage menu on the left-hand side section and go to the Ready to install section.

Step 7: Go to the right pane and select Install all.

Solution 8: Factory reset

Factory reset while keeping apps and games might be required.

Step 1: Go to System > Settings > Console info > Reset console > Keep my games and apps.

Go to System/> Settings > Console info > Reset console > Keep my games and apps.

Note: Do not worry this does not delete any games or data.

Step 2: Once the console is back up, sign back into the account and check if the issue has been resolved.

Reference