Microsoft Store app facing loading problem with error code 0x80131505 prevents users from download and update the Universal Windows Platform (UWP) app. Follow the below solution to resolve Windows 10 Microsoft Store App error code 0x80131505.
Table of Contents
- Solution 1: Check the necessary Services started
- Solution 2: Execute Windows Store Apps troubleshooter
- Solution 3: Reset Windows Store via CMD
- Solution 4: Reset Windows Store via Settings menu
- Solution 5: Cleanup SoftwareDistribution folder
- Solution 6: Re-register the Windows Store App via PowerShell
- Solution 7: Execute SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans
Solution 1: Check the necessary Services started
- Press Windows + R to open up a Run dialogue box.
- Type
Services.msc
, press Enter to open Services. - Make sure the status of the following services are Running and Startup Type set to Automatic:
- Windows License Manager
- Background Intelligence Transfer service
- Cryptographic Services
- Windows Update
- Windows Store
Solution 2: Execute Windows Store Apps troubleshooter
- Press Windows + R to open up a Run dialogue box.
- Type
control.exe /name Microsoft.Troubleshooting
orms-settings:troubleshoot
, press Enter to open up the Troubleshooting tab in the Settings menu. - Go to Find and Fix other problems section > Windows Store Apps > Run the troubleshooter button.
- Wait until the initial scan is complete, click Apply this fix button to apply the repair.
- Restart the computer.
Solution 3: Reset Windows Store via CMD
- Press Windows + R to open up a Run dialogue box.
- Type
cmd
then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges. - Type
wsreset.exe
inside the CMD prompt and press Enter to reset the Windows Store component. - Close the elevated CMD window and restart the computer.
- Press Windows + R to open up a Run dialogue box.
- Type
ms-settings:appsfeatures
, press Enter to open up the Apps & Features tab in the Settings menu. - Look for Microsoft Store in the app list and click on it.
- Click the Advanced options hyperlink below the Microsoft Store entry.
- Click the Reset button, then confirm to initiate the process to clean up the Microsoft Store Cache.
- Restart the computer.
* If you receive an error:
Windows cannot find ‘ms-windows-store:PurgeCaches’. Make sure you typed the name correctly, and then try again
You will need to re-register the Windows Store app by running the following command in an elevated command prompt window: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
Solution 5: Cleanup SoftwareDistribution folder
- Disable Internet connection.
- Press Windows + R to open up a Run dialogue box.
- Type
cmd
then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges. - Type the following command inside the CMD prompt and press Enter after each command to reset the SoftwareDistribution folder.
net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old rmdir C:\Windows\SoftwareDistribution\DataStore rmdir C:\Windows\SoftwareDistribution\Download net start cryptSvc net start bits net start msiserver
- Close the elevated CMD prompt and restart the computer.
Solution 6: Re-register the Windows Store App via PowerShell
- Press Windows + R to open up a Run dialogue box.
- Type
powershell
then press Ctrl + Shift + Enter to open up an elevated Powershell window. If User Account Control prompt, then click Yes to grant administrator privileges. - Type
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
inside the elevated Powershell window and press Enter to re-register the Windows Store component. - Close the elevated Powershell window and restart the computer.
Solution 7: Execute SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans
- Press Windows + R to open up a Run dialogue box.
- Type
cmd
then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges. - Type
sfc /scannow
inside the CMD prompt and press Enter to initiate the SFC scan. - Restart the computer after the scan finished.
- Press Windows + R to open up a Run dialogue box.
- Type
cmd
then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges. - Type
DISM /Online /Cleanup-Image /RestoreHealth
inside the CMD prompt and press Enter to initiate the DISM scan. - Restart the computer after the scan finished.