Solved: How do I fix VLC crash reporting error “media player just crashed.” MKV Files

Problem Description

Some users are unable to open media files with MKV extension using VCL Media Player, an error message Oops: VLC media player just crashed prompt after opening the file. Detailed error message as below:

Ooops: VLC media player just crashed. Would you like to send a bug report to the developers team?

Content Summary

Solution 1: Update to the latest version of VLC Media Player
Solution 2: Disable hardware acceleration decoding
Solution 3: Enable DirectX Video Acceleration (DVXA) 2.0
Solution 4: Increase File caching
Solution 5: Skip the loop filter
Solution 6: Increase multi-thread decoding on FFmpeg playback

Solution 1: Update to the latest version of VLC Media Player

Step 1: Close the VLC media player.

Step 2: Press the Windows key + R to open the Run box.

Step 3: Type appwiz.cpl and press Enter to open the Programs and Features menu. If the UAC (User Account Control) window provides admin access, click on Yes.

Step 4: Locate VLC Media Player in the list, right-click on it and choose Uninstall/Change from the context menu.

Step 5: Follow the on-screen instructions to complete the uninstallation process, then restart the computer.

Step 6: Browse to VideoLAN official site and click on the Download VLC button to download the latest version of the VLC media player installation executable.

Step 7: Double-click on the downloaded executable and follow the on-screen instructions to complete the installation process.

Step 8: Restart the computer then try to play the same MKV media files using VLC media player.

Solution 2: Disable hardware acceleration decoding

Step 1: Right-click the VLC media player launch icon and choose the Run as Administrator.

Step 2: Go to Tools menu > Preferences.

Step 3: Select the Input / Codecs category > Codecs section and set the Hardware-accelerated decoding to Disabled.

Step 4: Click the Save button to apply the change.

Step 5: Restart the VLC Media player.

Solution 3: Enable DirectX Video Acceleration (DVXA) 2.0

Step 1: Right-click the VLC media player launch icon and choose Run as Administrator.

Step 2: Go to Tools menu > Preferences.

Step 3: Select the Input / Codecs category > Codecs section and set the Hardware-accelerated decoding to DirectX Video Acceleration (DvXA) 2.0.

Step 4: Click the Save button to apply the change.

Step 5: Restart the VLC Media player.

Solution 4: Increase File caching

Step 1: Right-click the VLC media player launch icon and choose Run as Administrator.

Step 2: Go to Tools menu > Preferences.

Step 3: Switch the Show Settings toggle in the top-left corner to All.

Step 4: Select Input / Codecs at the left pane.

Step 5: Modify the value of File caching (ms) to 1000 at the right menu pane.

Step 6: Click Apply to save the changes.

Step 7: Restart the VLC Media Player.

Solution 5: Skip the loop filter

Step 1: Right-click the VLC media player launch icon and choose Run as Administrator.

Step 2: Go to Tools menu > Preferences.

Step 3: Switch the Show Settings toggle in the top-left corner to All.

Step 4: Select Input / Codecs > Video Codecs > FFmpeg at the left pane to expand the list.

Step 5: Navigate to the Decoding sub-menu and set the Skip the loop filter for H.264 decoding to All.

Step 6: Click Save to save the changes.

Step 7: Restart the VLC Media Player.

Solution 6: Increase multi-thread decoding on FFmpeg playback

Step 1: Right-click the VLC media player launch icon and choose Run as Administrator.

Step 2: Go to Tools menu > Preferences.

Step 3: Switch the Show Settings toggle in the top-left corner to All.

Step 4: Select Input / Codecs > Video Codecs > FFmpeg at the left pane to expand the list.

Step 5: Locate the Threads entry under Decoding. Change the value of Threads to 2.

Step 6: Click Save to save the changes.

Step 7: Restart the VLC Media Player.