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Solved: How do I fix “Loading Preview” stuck in Google Chrome?

Problem

Many users have provided feedback in the Google Chrome Help forum regarding an issue with the latest 84 stable builds of Google Chrome taking a long time to load the print preview. Additionally, resetting settings and reinstalling Google Chrome browser has not resolved the issue.

Previously this print preview loading problem able to resolve by disabling it in chrome://flags/#enable-cloud-printer-handler. However, enable-cloud-printer-handler is removed in Google Chrome Version 84.0.4147.125 (Official Build).

To address the issue of a long loading time when attempting to access the print preview function in Google Chrome, please follow the steps outlined below to disable this feature.

Solved: How do I fix "Loading Preview" stuck in Google Chrome?

Content Summary

Disable Google Chrome print preview on Window
Disable Google Chrome print preview on macOS
Reference

Disable Google Chrome print preview on Window

Step 1: Open the regedit.

Step 2: Go to Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Google\Chrome or Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome

Add DisablePrintPreview in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome

Add DisablePrintPreview in Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Google\Chrome

Step 3: Add DisablePrintPreview REG_DWORD with value 1.

Step 4: Restart the Google Chrome.

Remark: You can use the group policy to push down this key to all user PC.

Disable Google Chrome print preview on macOS

Step 1: Open the Terminal.

Step 2: Execute the command: defaults write com.google.Chrome DisablePrintPreview -bool true

Step 3: Restart the Google Chrome.

Remark: In order to enable back the print preview, execute the command: defaults write com.google.Chrome DisablePrintPreview -bool false or defaults delete com.google.Chrome DisablePrintPreview

Reference

Google Chrome Help > When I go to print now it’s stuck on Loading Preview…
Google Chrome Help > My print preview screen will not load.
Qiita > Chrome OS バージョン83 → 84にて追加/削除されたchrome://flags
Google Cloud > Chrome Enterprise > DisablePrintPreview
Google Chrome Group Policy Home > Disable Print Preview
huf.org > Chrome on Mac: solving the “this browser is managed by your organization” message.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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