Question
When you attempt to log in to ECP (Exchange Admin Center), the “HTTP 500” error prompted after entered the correct credential.
The detailed error message is as below:
The website cannot display the page
HTTP 500
Most likely causes:
- The website is under maintenance.
- The website has a programming error.
What you can try:
- Refresh the page.
- Go back to the previous page.
Follow the below solution steps to resolve “HTTP 500” error when login Exchange Admin Center.
Answer
Step 1: Make sure all the services are up and running.
Step 2: Start all Exchange related services using command: Get-Service *Exchange* | Start-Service
Step 3: Execute the following command to verify ECP virtual directory is setup correctly: Get-EcpVirtualDirectory -ShowMailboxVirtualDirectories | FL Identity,*Site*,*URL*,*Auth*
Step 4: If you try to remove the virtual directories and recreate them, the below error message may prompt:
The operation couldn’t be performed because object ‘EX-SERVER-NAME\owa <Default Web Site>’ couldn’t be found on
‘DC-NAME.pnl.com’.
Step 5: To resolve the error, download the latest Cumulative update, mount the CD image, and execute the following command: F:/Setup /Mode:upgrade /IAcceptExchangeServerLicenseTerms
