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[Solved] How to Fix Game Call of Duty (CoD) Modern Warfare Fatal Error “DEV ERROR 6328”

One of the most common fatal error prompt on Call of Duty Modern Warfare Fatal is “DEV ERROR 6328”, which typically occurs when the start the game or waiting in the Multiplayer lobby. The detailed fatal error message as below:

DEV ERROR 6328
To contact customer service support, go to https://support.activision.com/modernwarfare

[Solved] How to Fix Call of Duty Modern Warfare Fatal Error "DEV ERROR 6328"

[Solved] How to Fix Call of Duty Modern Warfare Fatal Error “DEV ERROR 6328”

Follow the resolution steps on the article to resolve it.

Content Summary

Solution 1: Restart Router and PC
Solution 2: Disable Origin Client Service and Origin Web Helper Service
Solution 3: Install Nvidia Studio driver
Solution 4: Force the game to run in Fullscreen Borderless mode with Sync Every frame (V-Sync)
Solution 5: Clear Battle.net cache

Solution 1: Restart Router and PC

Restart PC Restart and router to flush the DNS and clear any temp data that might be causing the issue. Press the power button to turn it off and wait for 30 seconds or more before press it again to power on the device or simply disconnect the power cable from the power outlet.

Solution 2: Disable Origin Client Service and Origin Web Helper Service

Step 1: Press Windows key + R to open the Run box.

Step 2: Type msconfig and press Enter to open the System configuration window.

Step 3: Select the Services tab from the menu at the top.

Step 4: Check the box associated with Hide all Microsoft services.

Step 5: Uncheck the boxes associated with Origin Client Services and Origin Web Helper Service.

Disable Origin Client Services and Origin Web Helper Service.

Disable Origin Client Services and Origin Web Helper Service.

Step 6: Click the Apply button to save the changes.

Step 7: Restart your PC.

Solution 3: Install Nvidia Studio driver

Step 1: Go to the GeForce Experience website.

Step 2: Click on the Download button and wait for the installation executable to download.

Step 3: Double-click the installer to open it and follow the on-screen prompts to complete the installation of GeForce Experience.

Step 4: Sign in with the NVIDIA user account at the initial prompt.

Step 5: Click on the Drivers > Action button (three dots in vertical).

Switch driver action button

Switch driver action button

Step 6: Change the driver preference from Game Ready Driver to Studio Driver.

Change the driver preference from Game Ready Driver to Studio Driver.

Change the driver preference from Game Ready Driver to Studio Driver.

Step 7: Click on the Download button associated with NVIDIA Studio Driver to start the download.

Download NVDIA Studio Driver

Download NVIDIA Studio Driver

Step 8: Click on Express Installation and follow the on-screen prompts to complete the installation. If the UAC (User Account Control) prompt, click Yes to grant administrative privileges.

Express installation for NVDIA Studio Driver

Express installation for NVIDIA Studio Driver

Step 9: Restart your PC.

Solution 4: Force the game to run in Fullscreen Borderless mode with Sync Every frame (V-Sync)

Step 1: Start the game Call of Duty Modern Warfare.

Step 2: At the menu screen, click on Settings > Graphics tab.

Step 3: Expand the Display Mode and select Fullscreen Borderless from the drop-down menu.

Expand the Display Mode and select Fullscreen Borderless

Expand the Display Mode and select Fullscreen Borderless

Step 4: Expand the Sync Every frame (V-Sync) and set it to Enabled.

Step 5: Use the Advanced menu to set the Vsync Frequency to 60hz.

Step 6: Save the changes and then launch a multiplayer game.

Solution 5: Clear Battle.net cache

Step 1: Ensure that any game opened through Battle.net is closed.

Step 2: Press Windows key + R to open Run box.

Step 3: Type %ProgramData% and press Enter to open the ProgramData folder.

Step 4: Go to Blizzard Entertainment > Battle.net > Cache.

Step 5: Press Ctrl + A to select everything inside the folder, then right-click and choose Delete from the context menu.

Step 6: Restart your PC.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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