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How to fix can’t move personal folder to other location error ?

By: Author Alex Lim

Posted on  - Last updated:

Categories Troubleshooting

Problem

Windows show error message as below when try to move a personal folder into SkyDrive, OneDrive or in a similar location.
Can’t move the folder because there is a folder in the same location that can’t be redirected. Access is denied.

Can’t move the folder because there is a folder in the same location that can’t be redirected. Access is denied.

Solution: Modify User Shell Folders Registry Key

  1. Go to Registry Editor.
  2. Navigate to the following path: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    For Windows 10 Pro (version 1909 OS Build 18363.720): HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  3. Locate personal folder at right panel that is displaying the error and double-click on it.
  4. Replace the current value data with the corresponding Default Value in below list:
    Desktop – %USERPROFILE%\Desktop
    Favorites – %USERPROFILE%\Favorites
    Music – %USERPROFILE%\Music
    Pictures – %USERPROFILE%\Pictures
    Videos – %USERPROFILE%\Videos
    Documents – %USERPROFILE%\Documents
    Downloads – %USERPROFILE%\Downloads
    Corresponding registry key for the Downloads folder is {374DE290-123F-4565-9164-39C4925E467B}
  5. Click Ok to save the changes, close Registry Editor and restart computer.