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How to Fix BlueStacks Black or Blue Screen error?

By: Author Alex Lim

Posted on  - Last updated:

Categories Troubleshooting

Did you ever face BlueStacks Blue Screen Error on your PC? These errors are very common for BlueStacks users. Here are troubleshooting steps to resolve BlueStacks’ Blue Screen of Death error or Blue Screen problem in the Windows operating system permanently.

Fix BlueStacks Black or Blue Screen Error

Solution 1: Antivirus

Some of the antivirus software interferes with BlueStacks. Disable certain features or the entire antivirus while using BlueStacks and see if the problem is fixed. If not, completely remove the antivirus and see if it works. Use an antivirus like Bitdefender which won’t interfere with BlueStacks and also protect PC from viruses.

Solution 2: Disable Hyper-V

You only need this feature if you are running a virtual machine on a PC, follow the below steps to disable Hyper-V.

  1. Type Windows Features in the search field.
  2. Select Windows features on or off > Hyper-V and uncheck it.
  3. Click OK and then Save Changes
  4. Restart the PC.

Solution 3: Install The Latest BlueStacks Software

Update BlueStacks to the latest version and see if it fixes the Blue Screen Error.

Solution 4: Reinstall Graphics Card Drivers

Follow the below steps check to see if graphics card drivers are not corrupted or outdated:

  1. Press Windows + X > Device Manager.
  2. Right-click on it and choose Uninstall device > Uninstall.
  3. Restart the PC.

Solution 5: Run BlueStacks in Safe Mode

  1. Press Windows + I > Update & Security > Recovery at left pane > Restart now at right pane.
  2. Choose Troubleshoot > Advanced options > Startup Settings > Restart.
  3. Select Safe Mode with Networking.
  4. Start Windows in Safe Mode and see if the issue is still there. If it isn’t, then the problem is related to your drivers or third-party apps.

Solution 6: Clean Boot

  1. Press Windows + R > type msconfig.
  2. Click OK > System Configuration window appears > Services > check to Hide all Microsoft services > Disable all.
  3. Go to Startup tab > Task Manager > startup button and right-click each entry, selecting Disable for all of them.
  4. Return to System Configuration > Apply > OK.
  5. Restart PC.
  6. If the blue screen error is gone and you want to pinpoint the app that affected BlueStacks, disable each entry in the Task Manager Startup button one by one.