Discover the two essential ServiceNow building blocks covered in this course to address VRM issue lifecycle and customer needs, ensuring a tailored and efficient approach to VRM issue management.
Table of Contents
Question
The VRM issue management process is frequently unique to an organization. What two ServiceNow provided building blocks were covered in this course to help with customer needs that might arise during the lifecycle of VRM issues? (Choose two.)
A. Flow Designer
B. Service Management
C. Workflow Editor
D. Incident Management
Answer
A. Flow Designer
C. Workflow Editor
Explanation
The two ServiceNow provided building blocks covered in this course to help with customer needs that might arise during the lifecycle of VRM issues are:
A. Flow Designer
C. Workflow Editor
Flow Designer and Workflow Editor are powerful tools within ServiceNow that allow organizations to customize and automate their processes, including VRM issue management. These building blocks enable organizations to create tailored solutions that align with their unique requirements and workflows.
Flow Designer is a low-code/no-code tool that facilitates the creation of automated workflows and integrations. It empowers users to design, build, and deploy complex business processes visually, without the need for extensive coding knowledge. With Flow Designer, organizations can streamline their VRM issue management processes, automate tasks, and ensure consistent handling of issues throughout their lifecycle.
Workflow Editor, on the other hand, is a more advanced tool that provides greater flexibility and control over process automation. It allows organizations to define complex business rules, create multi-step approval processes, and implement intricate logic within their workflows. With Workflow Editor, organizations can effectively manage VRM issues, enforce specific guidelines, and ensure compliance with organizational policies and industry regulations.
By leveraging these building blocks, organizations can tailor their VRM issue management processes to meet their unique needs, ensuring efficient and effective handling of issues from identification to resolution. The combination of Flow Designer and Workflow Editor empowers organizations to optimize their VRM issue management strategies, enhance customer satisfaction, and drive continuous improvement within their ServiceNow ecosystem.
ServiceNow Certified Implementation Specialist – Vendor Risk Management CIS-VRM certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the ServiceNow Certified Implementation Specialist – Vendor Risk Management CIS-VRM exam and earn ServiceNow Certified Implementation Specialist – Vendor Risk Management CIS-VRM certification.