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ServiceNow CIS-ITSM: Service Portfolio Taxonomy in ServiceNow

Understand the key components of the service portfolio taxonomy in ServiceNow CIS-ITSM certification, including nodes, layers, levels and leaf nodes.

Table of Contents

Question

Which of these can be associated with a service within the service portfolio taxonomy?

A. Node layer
B. Node
C. Node level
D. Leaf node

Answer

D. Leaf node

Explanation

When it comes to the service portfolio taxonomy in ServiceNow, there are several important elements to be familiar with for the CIS-ITSM certification exam.

First off, let’s tackle the concept of nodes. In the service portfolio hierarchy, a node represents a grouping or categorization of services. Nodes provide a way to logically organize services based on shared characteristics or relationships. However, an individual node itself cannot be directly associated with a specific service.

This brings us to leaf nodes. What exactly is a leaf node, you ask? In contrast to regular nodes, a leaf node resides at the very bottom of the hierarchy tree. It’s like the end of the line, with no further child nodes branching off from it. And here’s the key point – leaf nodes are the only type of node that can have actual services associated with them. So if you want to link a service to the taxonomy, it’s gotta be through a leaf node.

Node layers and levels add further structure to the taxonomy. Node layers represent the overall depth or number of tiers in the hierarchy, while node levels refer to the relative position of an individual node within its branch. But again, these concepts deal with the organizational framework and don’t directly connect services themselves.

So, to circle back to the original question, the correct answer is D. Leaf node. Only leaf nodes have the special privilege of being associated with services in the ServiceNow service portfolio taxonomy. The other options – node layer, node, and node level – play important roles in taxonomy structure and organization, but don’t have that direct service link.

Hopefully that clears things up! The service portfolio taxonomy can seem complex at first, but understanding the distinct functions of nodes, leaf nodes, layers, and levels is crucial for acing the ServiceNow CIS-ITSM exam and effectively managing your service portfolio.

ServiceNow CIS-ITSM certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the ServiceNow CIS-ITSM exam and earn ServiceNow CIS-ITSM certification.