Learn how to use Content Topics, Navigational Topics, and Featured Topics to organize your site content for seamless user search and navigation on Salesforce Experience Cloud.
Table of Contents
Question
Cloud kicks (CK) wants to organize content on its site so that users can easily search and browse for information.
Which three features should CK use to accomplish this goal? (Choose three.)
A. Navigation Tree
B. Content Graph
C. Navigational Topics
D. Content Topics
E. Featured Topics
Answer
C. Navigational Topics
D. Content Topics
E. Featured Topics
Explanation
To organize content on your Salesforce Experience Cloud site for easy search and navigation, you should use:
- Navigational Topics: These are used to create a hierarchy of topics that define the navigation menu structure of your site. They help users navigate through different sections and find relevant content quickly.
- Content Topics: These are used to tag and categorize individual pieces of content, such as articles or documents. Content Topics make it easier for users to find specific information using search or by browsing through topic categories.
- Featured Topics: These are used to highlight and promote important or frequently accessed topics on your site’s home page or other prominent locations. Featured Topics improve content discoverability and help guide users to key areas of interest.
By implementing these three features together, you can create a well-structured and user-friendly content organization system on your Salesforce Experience Cloud site, enabling users to easily search and browse for the information they need.
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