Learn how to effectively troubleshoot and resolve visibility issues for custom objects like Store Locations in a Salesforce Lightning Customer Community. Discover the key steps to ensure users can access and view the desired records.
Table of Contents
Question
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records.
Which three actions should the Community Cloud consultant take to solve this issue? (Choose three.)
A. Add an HTML component with a link to the Store Locations Community page.
B. Enable Read access on the user profile to the Store Locations object.
C. Add the Store Locations object pages to the Community navigation.
D. Associate a tab to the Store Locations object.
E. Define the Store Locations object in the Global Search Results component.
Answer
B. Enable Read access on the user profile to the Store Locations object.
C. Add the Store Locations object pages to the Community navigation.
E. Define the Store Locations object in the Global Search Results component.
Explanation
To resolve the issue of users being unable to see Store Locations records in a Lightning Customer Community:
B. Enable Read access on the user profile to the Store Locations object. This grants users the necessary permissions to view the records.
C. Add the Store Locations object pages to the Community navigation. This makes the pages accessible and easily navigable for users.
E. Define the Store Locations object in the Global Search Results component. This allows the records to be discoverable through the community’s search functionality.
Enabling Read access ensures users have the required permissions, adding the pages to navigation makes them accessible, and defining the object in Global Search Results enables discoverability. Collectively, these actions comprehensively address the visibility issue.
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