Learn how to create guardrails that can mitigate toxicity and protect PII when developing and implementing trusted generative AI with Salesforce’s safety guideline in mind.
Table of Contents
Question
Which action should be taken to develop and implement trusted generated AI with Salesforce’s safety guideline in mind?
A. Develop right-sized models to reduce our carbon footprint.
B. Create guardrails that mitigates toxicity and protect PII
C. Be transparent when AI has created and automatically delivered content.
Answer
B. Create guardrails that mitigates toxicity and protect PII
Explanation
The correct answer is B. Create guardrails that mitigates toxicity and protect PII. Guardrails are mechanisms that prevent or limit the generation of harmful or inappropriate content by AI systems. They can include filters, thresholds, warnings, or human reviews. Guardrails can help mitigate toxicity and protect PII (personally identifiable information) when developing and implementing trusted generative AI with Salesforce’s safety guideline in mind.
Toxicity is the degree of harm or offense that a content can cause to individuals or groups, such as hate speech, profanity, or harassment. PII is any information that can be used to identify a specific person, such as name, address, phone number, or email. Toxicity and PII can pose ethical, legal, and reputational risks for both the developers and the users of generative AI.
Therefore, it is important to create guardrails that can detect and prevent the generation or delivery of toxic or PII-containing content, and ensure that the generative AI systems are aligned with the values and expectations of the stakeholders.
Creating guardrails that mitigate toxicity and protect PII is an action that should be taken to develop and implement trusted generative AI with Salesforce’s safety guideline in mind. Salesforce’s safety guideline is one of the Trusted AI Principles that states that AI systems should be designed and developed with respect for the safety and well-being of humans and the environment. Creating guardrails means implementing measures or mechanisms that can prevent or limit the potential harm or risk caused by AI systems. For example, creating guardrails can help mitigate toxicity by filtering out inappropriate or offensive content generated by AI systems. Creating guardrails can also help protect PII by masking or anonymizing personal or sensitive information generated by AI systems.
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