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Salesforce AI Associate: How to Address Ethical Challenges in AI Development

Learn how to address ethical challenges in AI development with this guide. Find out what ethical challenges are, such as human bias and transparency, and how to overcome them using ethical AI principles and practices.

Table of Contents

Question

What are some of the ethical challenges associated with AI development?

A. Potential for human bias in machine learning algorithms and the lack of transparency in AI decision-making processes
B. Implicit transparency of AI systems, which makes It easy for users to understand and trust their decisions
C. Inherent neutrality of AI systems, which eliminates any potential for human bias in decision-making

Answer

A. Potential for human bias in machine learning algorithms and the lack of transparency in AI decision-making processes

Explanation

The correct answer is A. Potential for human bias in machine learning algorithms and the lack of transparency in AI decision-making processes. AI development involves various ethical challenges, such as:

  • Human bias: Human bias can affect the AI development process, such as data collection, data labeling, model selection, model training, and model evaluation. Human bias can introduce unfairness, discrimination, or harm to the AI outcomes, and affect the quality and accuracy of the AI solutions. For example, if the data used to train an AI model is not representative of the diverse customer base, the model may produce biased predictions or recommendations that favor or disadvantage certain groups of customers.
  • Transparency: Transparency refers to the ability to understand how the AI works, what data it uses, and what outcomes it produces. Transparency is important for building trust and accountability in AI, and for ensuring that the AI is aligned with ethical principles and values. However, transparency can be challenging to achieve, especially for complex or black-box AI systems, such as deep neural networks, that are difficult to explain or interpret. For example, if an AI system makes a decision that affects a customer’s life, such as approving or rejecting a loan application, the customer may want to know how and why the decision was made, and what factors influenced it.

Some of the ethical challenges associated with AI development are the potential for human bias in machine learning algorithms and the lack of transparency in AI decision-making processes. Human bias can arise from the data used to train the models, the design choices made by the developers, or the interpretation of the results by the users. Lack of transparency can make it difficult to understand how and why AI systems make certain decisions, which can affect trust, accountability, and fairness.

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