If you’re facing difficulties with Ubisoft Connect not sending a verification code, here’s a structured guide to help you tackle the issue efficiently:
Table of Contents
Fix 1: Inspect Spam/Junk Folders
Initially, verify your email’s spam or junk folders. Verification emails occasionally get filtered out of the main inbox.
Fix 2: Check Email Inbox
Wait a few minutes after requesting the code; sometimes, there’s a delay in delivery. If it’s still missing, move on to alternative solutions.
Fix 3: Use Recovery Codes
Navigate to the login page of Ubisoft Connect. After entering your credentials, look for prompts offering alternative authentication methods. Use the recovery code option and input the code you’ve been provided.
Fix 4: Link a Mobile Number
For a more reliable method, link a mobile number to your Ubisoft account to receive codes via SMS.
Fix 5: Enlist a Friend’s Aid
If you lack an alternate account, a friend can contact Ubisoft support through their account to request a verification email reset for you.
Fix 6: Reach Out to Ubisoft Support
Should these steps fail, the Ubisoft support team is available to assist. Their contact details are accessible on the Ubisoft help website.
Remember, resolving this issue promptly allows you to return to your gaming experience without unnecessary delays. If this guide proves beneficial, consider following our channel for more helpful content.