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What Strategies Earn Client Confidence in Cost Estimate Presentations?
Discover effective strategies to build trust when defending a construction estimate. Learn how open communication, stakeholder involvement, and detailed documentation ensure transparency and credibility.
Question
Which of the following describe effective strategies to build trust while defending an estimate?
A. Focus exclusively on the benefits of the estimate
B. Communicate openly about potential risks and limitations
C. Ensure all stakeholders are involved in the estimating process
D. Use technical jargon to prove expertise
E. Provide detailed documentation of the estimate process
Answer
B. Communicate openly about potential risks and limitations
C. Ensure all stakeholders are involved in the estimating process
E. Provide detailed documentation of the estimate process
Explanation
Open communication about risks and limitations fosters trust and understanding.
Involving stakeholders ensures a collaborative approach, strengthening trust in the estimate.
Detailed documentation helps in building transparency and trust.
Building trust during estimate defense requires transparency, collaboration, and thorough documentation. Open communication about risks, constraints, and unknowns demonstrates honesty and realistic forecasting. Engaging all stakeholders in discussions ensures their perspectives are considered, promoting shared ownership of the estimate.
Comprehensive documentation—covering methods, data sources, assumptions, and contingencies—strengthens credibility by providing factual support for cost decisions. This combination of openness, collaboration, and clarity helps clients view the estimator as a reliable partner rather than a negotiator, fostering lasting professional confidence.
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