When stakeholders are unavailable for elicitation, business analysts can still extract requirements by analyzing existing documentation around systems, processes, and previous projects.
Table of Contents
Question
A business analyst is ready to begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?
A. Brainstorming
B. Benchmarking
C. Document analysis
D. Cost-benefit analysis
Answer
C. Document analysis
Explanation
Document analysis involves reviewing existing documentation to elicit requirements in the absence of stakeholder availability. This allows the business analyst to extract requirements from current systems, processes, plans, issues logs, and previous project documentation. It serves as a useful elicitation technique when stakeholders are not accessible.
Document analysis is the recommended elicitation technique in this situation since the stakeholders are not available to engage in interviews, workshops, or other collaborative elicitation methods. By mining documentation, the business analyst can prepare for future stakeholder sessions by identifying requirements and gaps proactively. This makes subsequent elicitation faster and more productive.
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