Learn best practices for business analysts to effectively elicit requirements on projects with a large number of stakeholders. Discover why engaging key internal and external stakeholders is critical.
Table of Contents
Question
A community project with a large number of stakeholders is scheduled for delivery in six months. The project manager asked the business analyst to ensure an effective requirements elicitation.
What should the business analyst do?
A. Engage a consult ant that is familiar with the community needs.
B. Organize a workshop with the sponsor and major stakeholders.
C. Ask the project coordinator to facilitate some of the workshops.
D. Invite both internal and external stakeholders to the workshops.
Answer
D. Invite both internal and external stakeholders to the workshops.
Explanation
The best approach for the business analyst is to invite both internal and external stakeholders to the requirements elicitation workshops (Option D).
On a project with a large number of diverse stakeholders, it’s critical that the business analyst engages representatives from all the key stakeholder groups, both within the organization (internal stakeholders) and outside of it (external stakeholders). This ensures the requirements gathered are comprehensive and reflect the full scope of needs.
While organizing a workshop with just the sponsor and major stakeholders (Option B) would capture some key inputs, it risks missing important perspectives from other stakeholder groups. Engaging an external consultant (Option A) can provide additional expertise but doesn’t replace the need to directly involve the actual stakeholders. And having the project coordinator facilitate (Option C) doesn’t leverage the business analyst’s skills in requirements elicitation.
By carefully mapping out all pertinent stakeholder groups and ensuring balanced representation in the requirements workshops, the business analyst can effectively surface a complete and accurate set of requirements. This stakeholder engagement is essential on a complex project with many interested parties in order to establish a solid foundation for project success. The business analyst plays a vital role in facilitating collaboration across diverse stakeholders to align on a unified vision of the project’s objectives and requirements.
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