Learn how to enable notifications for incident fetch failures in Palo Alto Networks Cortex XSOAR. Stay informed about any issues with incident fetching from integrated sources by configuring email notifications.
Table of Contents
Question
Which action would enable notifications of incident fetch fails?
A. Create a new integration that monitors the incident fetch and sends an email if the fetch fails.
B. Schedule a job that runs and monitors incidents in Cortex XSOAR that will send an email if there are no new incidents.
C. Add a server config to notify when incident fetch fails.
D. Create a custom playbook that sends an email each time the fetch fails.
Answer
C. Add a server config to notify when incident fetch fails.
Explanation
In Palo Alto Networks Cortex XSOAR, the incident fetch process is responsible for retrieving incidents from various integrated sources. If the fetch operation fails for any reason, such as connectivity issues or authentication problems, notifications can be enabled to alert administrators about the failure.
To enable notifications for incident fetch failures, you need to add a server configuration setting in Cortex XSOAR. This setting allows you to specify one or more email addresses to receive notifications whenever an incident fetch fails. When a fetch failure occurs, Cortex XSOAR will send an email notification to the configured email addresses, providing details about the failure, such as the integration name and error message.
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