Discover the correct PowerShell cmdlet to assign Teams voicemail control policies for the MS-721 exam. Learn why Grant-CsTeamsCallingPolicy is the answer with detailed analysis.
Table of Contents
Question
You have a Microsoft Teams deployment.
Several users in your organization must be allowed to control inbound voicemail.
You create a policy to address the requirement.
You need to assign the policy to the users.
Which cmdlet should you run?
Select only one answer.
A. Grant-CsOnlineVoicemailPolicy
B. Grant-CsTeamsCallingPolicy
C. Set-CsHostedVoicemailPolicy
D. Set-CsOnlineVoiceUser
Answer
To allow users to control inbound voicemail in Microsoft Teams, you must use Grant-CsTeamsCallingPolicy (Option B).
B. Grant-CsTeamsCallingPolicy
Explanation
The question asks about controlling inbound voicemail. This is a calling policy, and the user needs to know which cmdlet to use to assign that policy. In this case, it is Grant-CsTeamsCallingPolicy.
Voicemail Control via Teams Calling Policies
The AllowVoicemail parameter in Teams Calling Policies determines whether users can route unanswered calls to voicemail. Valid settings include:
- UserOverride (default): Users configure voicemail via Teams settings.
- AlwaysEnabled/AlwaysDisabled: Admins enforce voicemail behavior globally.
Assigning the Policy
The Grant-CsTeamsCallingPolicy cmdlet assigns a calling policy to users, groups, or the tenant. For example:
Grant-CsTeamsCallingPolicy -Identity "[email protected]" -PolicyName "VoicemailUserControlPolicy"
This ensures the policy’s AllowVoicemail configuration applies to the user.
Why Other Options Are Incorrect
A. Grant-CsOnlineVoicemailPolicy: Assigns voicemail transcription/language policies but does not control inbound voicemail routing.
C. Set-CsHostedVoicemailPolicy: Configures legacy Skype for Business voicemail settings, not Teams-specific policies.
D. Set-CsOnlineVoiceUser: Manages phone numbers and emergency locations, not policies.
Critical Configuration Steps
Create/Modify the Calling Policy:
Use Set-CsTeamsCallingPolicy to enable AllowVoicemail:
Set-CsTeamsCallingPolicy -Identity “VoicemailUserControlPolicy” -AllowVoicemail UserOverride
This lets users adjust voicemail settings in their Teams client 816.
Verify Policy Assignment:
Confirm with:
Get-CsOnlineUser -Identity "[email protected]" | Select TeamsCallingPolicy
B. Grant-CsTeamsCallingPolicy is the correct cmdlet to assign policies enabling user-controlled inbound voicemail in Teams.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate MS-721 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Collaboration Communications Systems Engineer MS-721 exam and earn Microsoft 365 Certified Collaboration Communications Systems Engineer Associate certification.