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MS-721: How to Ensure Emergency Call Routing Policy Usage in Microsoft Teams Dynamic Emergency Calling?

Discover the critical step to activate dynamic emergency calling in Microsoft Teams Phone deployments by configuring network topology for emergency policy enforcement.

Question

You have a Microsoft Teams Phone deployment.

You create an emergency call routing policy named Policy1 that contains emergency numbers and enables dynamic emergency calling.

You need to ensure that Policy1 is used for dynamic emergency calling.

What should you do next?

Select only one answer.

A. Configure Network planner.
B. Configure Operator Connect.
C. Configure the network topology.
D. Configure voice routing policies.

Answer

C. Configure the network topology.

Explanation

After creating the emergency call routing policy, you must create a network site next, so that when users are at that the network site, they will use that policy.

To ensure that Policy1 is used for dynamic emergency calling in a Microsoft Teams Phone deployment, you must configure the network topology. Here’s why:

Dynamic Emergency Calling Dependency

Dynamic emergency calling relies on network topology settings to map network elements (subnets, switches, WAPs) to emergency locations and policies. Without this configuration, Teams clients cannot dynamically acquire location-based policies.

Network Topology’s Role

  • Network topology defines trusted IPs, sites, and subnets, enabling Teams to identify a user’s physical location.
  • It associates network sites with emergency call routing policies (like Policy1) and emergency addresses.

Policy Application Workflow

  • When a Teams client connects to a network, it checks the topology for site-specific policies.
  • If Policy1 is assigned to a network site, clients at that location inherit the policy for emergency calls.

Why Other Options Are Incorrect

  • A. Configure Network Planner: Focuses on capacity planning, not policy enforcement.
  • B. Configure Operator Connect: Relates to PSTN carrier setup, not dynamic policy assignment.
  • D. Configure Voice Routing Policies: Governs general PSTN routing, not location-based emergency routing.

Implementation Steps

  1. In the Teams admin center, navigate to Locations > Network Topology.
  2. Define network sites (e.g., office branches) and assign Policy1 to them.
  3. Map subnets, switches, or WAPs to emergency locations tied to Policy.

By linking Policy1 to your network topology, Teams dynamically applies the policy based on the user’s location, ensuring compliance with regulations like Kari’s Law and Ray Baum’s Act.

For certification exam readiness, focus on the interplay between network topology, emergency policies, and dynamic location services in Teams.

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate MS-721 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Collaboration Communications Systems Engineer MS-721 exam and earn Microsoft 365 Certified Collaboration Communications Systems Engineer Associate certification.