Learn how to configure Microsoft Teams to let remote users set emergency addresses using External Location Lookup Mode in emergency calling policies. Essential for MS-721 certification exam prep.
Table of Contents
Question
You have a Microsoft Teams Phone deployment.
You need to ensure that all users can configure their emergency address when working from a location outside of the corporate network.
What should you configure?
Select only one answer.
A. a network roaming policy
B. dynamic emergency calling in the default emergency call routing policy
C. External location lookup mode in the default emergency calling policy
D. optimized device dialing in the default dial plan
Answer
To ensure Microsoft Teams users can configure their emergency address when working outside the corporate network, enable External Location Lookup Mode in the default emergency calling policy.
C. External location lookup mode in the default emergency calling policy
Explanation
To allow users to configure their own emergency address, you must enable External location lookup mode in the emergency calling policy.
- In the Teams Admin Center, go to Voice > Emergency Policies.
- Select the Calling policies tab and edit the global/default policy or create a custom policy (e.g., “E911WFH”).
Enable External Location Lookup Mode
Toggle External location lookup mode to Enabled. This allows users to manually input, confirm, or edit emergency addresses when off the corporate network.
Assign the Policy
Apply the policy globally or assign it to specific users via PowerShell (Grant-CsTeamsEmergencyCallingPolicy).
How It Works
Location Precedence: When an emergency call is placed, Teams prioritizes:
- Dynamically acquired addresses (via Location Information Service).
- User-configured addresses (enabled by External Location Lookup Mode).
- OS-suggested addresses.
User Experience: Remote users can set their address via the Teams client under Calls > Emergency location.
Why Other Options Are Incorrect
A. Network Roaming Policy: Governs network switching, not emergency address configuration.
B. Emergency Call Routing Policy: Manages call routing to PSAPs, not user address input.
D. Optimized Device Dialing: Affects dialing rules, unrelated to emergency locations.
By enabling External Location Lookup Mode, you ensure compliance with emergency regulations and empower remote users to maintain accurate location data.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate MS-721 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Collaboration Communications Systems Engineer MS-721 exam and earn Microsoft 365 Certified Collaboration Communications Systems Engineer Associate certification.