Learn how to configure Microsoft Teams to include local dial-in numbers from multiple offices in meeting invites using Audio Conferencing policies. Ideal for MS-721 certification exam prep.
Table of Contents
Question
You have a Microsoft Teams deployment that has offices in New York and Seattle.
The sales department contains users from both offices and uses Teams for online meetings.
You need to ensure that a local phone number from each office is included when a member of the sales department sends a meeting invite.
What should you configure?
Select only one answer.
A. a live events policy
B. a meeting policy
C. an Audio Conferencing policy
D. the meeting settings
Answer
To ensure local phone numbers from both New York and Seattle offices are included in Microsoft Teams meeting invites for the sales department, you should configure C. an Audio Conferencing policy.
C. an Audio Conferencing policy
Explanation
Use Audio Conferencing policies to configure audio conferencing toll and toll-free numbers to be displayed in meeting invites created by the users in your organization. You can use one of the two automatically created policies or create and assign custom policies. The two automatically created policies are global (Org-wide default) and AllowTollFreeDialinFalse (assigned to all existing users within the organization that are not enabled for toll-free dial-in numbers).
Audio Conferencing policies in Microsoft Teams allow administrators to manage toll and toll-free dial-in numbers displayed in meeting invites. Here’s how this configuration works:
Custom Policy Creation
- Create a custom Audio Conferencing policy in the Teams Admin Center under Meetings > Audio Conferencing.
- Add local phone numbers for New York and Seattle to the policy using the Add a phone number option.
Number Assignment and Prioritization
- Assign the policy to sales department users in both offices. Numbers can be ranked to control display order in invites (e.g., New York first, Seattle second).
- Toll/toll-free numbers in the policy override individual user settings, ensuring consistency.
Licensing and Validation
- Ensure users have Audio Conferencing licenses and PSTN capabilities enabled.
- Changes take up to 24 hours to reflect in meeting invites.
Why Other Options Are Incorrect
A. Live Events Policy: Governs large-scale broadcasts, not dial-in numbers.
B. Meeting Policy: Controls meeting features (e.g., recording) but not invite phone numbers.
D. Meeting Settings: Manages global defaults (e.g., lobby settings), not location-specific dial-in numbers.
By configuring an Audio Conferencing policy, you centralize control over dial-in numbers, ensuring sales teams provide localized access for participants in multi-office environments.
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