Learn which Power Platform tool is best for creating a customer feedback survey. Discover how Microsoft Forms integrated with Power Automate streamlines survey creation, response collection, and workflow automation.
Table of Contents
Question
A company needs to create a customer feedback survey. Which Power Platform tool should they use?
A. Power Virtual Agents
B. Power BI
C. AI Builder
D. Microsoft Forms integrated with Power Automate
E. Microsoft SharePoint
Answer
D. Microsoft Forms integrated with Power Automate
Explanation
Microsoft Forms enables survey creation, and Power Automate can automate the collection and analysis of responses.
Microsoft Forms integrated with Power Automate is the optimal solution for creating a customer feedback survey within the Power Platform ecosystem. Microsoft Forms provides an intuitive, user-friendly interface for designing and distributing surveys, allowing businesses to quickly collect feedback from customers through various channels such as email, links, or within Microsoft Teams.
When integrated with Power Automate, survey responses can be automatically processed—such as storing results in SharePoint or Microsoft Lists, notifying teams, or triggering additional workflows for follow-up actions and data analysis. This combination eliminates manual processing, reduces errors, and ensures real-time updates and notifications, making the feedback process efficient and scalable.
Microsoft Forms enables easy survey creation and response collection, while Power Automate streamlines the management, storage, and automation of feedback data, providing a comprehensive solution for customer feedback surveys within the Power Platform.
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