Learn how to optimize loan application processes by using the process advisor feature and task mining.
Table of Contents
Question
A company uses a Microsoft Excel sheet to manage its loan application process.
The company wants to optimize the process.
You need to discover inefficiencies in the process.
Solution: Record the actions required to complete the loan application process in the process advisor feature. Use task mining to discover inefficiencies in the process.
Does the solution meet the goal?
A. Yes
B. No
Answer
A. Yes
Explanation
Recording the actions required to complete the loan application process in the process advisor feature and using task mining is a valid approach to discover inefficiencies in the process.
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