Learn how to use a navigation hierarchy in Dynamics 365 Commerce to let e-commerce customers easily browse and purchase specific groups of overstock products.
Table of Contents
Question
A company is using Dynamics 365 Commerce for its retail brick-and-mortar operations.
The company plans to implement a Dynamics 365 Commerce e-commerce retail channel to sell only overstock items. The e-commerce site must allow customers to browse specific predefined groups of items that are different than their non-overstock items.
You need to select the component to use for the e-commerce site.
Select the answer that correctly completes the sentence.
The company can allow e-commerce customers to select overstock products by using an optimized structure that uses a _________ .
A. Catalog
B. Product hierarchy
C. Navigation hierarchy
D. Released product attribute
Answer
C. Navigation hierarchy
Explanation
In Dynamics 365 Commerce, a navigation hierarchy allows you to define a category structure to organize and group products on your e-commerce site. You can create a customized navigation hierarchy specifically for overstock items that is separate from your main product hierarchy.
The navigation hierarchy will contain categories and subcategories that match the predefined groups of overstock products you want to make available. Customers can then easily browse and find these overstock items by navigating through the category structure on the e-commerce site.
Using a dedicated navigation hierarchy for overstock is the optimal approach because:
- It keeps the overstock items separate from regular products
- It provides a clear and intuitive way for customers to locate overstock deals
- It allows you to define a targeted category structure based on your overstock inventory
- Changes to the overstock navigation hierarchy won’t impact your main site navigation
The other options are not correct for this scenario:
- A catalog is used to group products, but is not customer-facing on the e-commerce site
- A product hierarchy is used for categorization from a back-end merchandising perspective
- Released product attributes describe characteristics of individual products
Therefore, setting up a navigation hierarchy is the best way to let customers browse predefined groups of overstock products on a Dynamics 365 Commerce e-commerce site.
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