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MC488588: Virtual Appointment as a new Teams Meeting Template

Updated January 12, 2023: We have updated the message to show as intended. Thank you for your patience.

A new Teams Meeting Template, Virtual Appointment, will be added as a new template type accessible from the ‘New meeting’ dropdown menu in the Teams Calendar. This is a free experience that brings enhanced business-to-consumer meeting features into the lightweight and familiar Teams scheduling experience. When meeting with someone from outside of your organization, the Virtual Appointment meeting can be used to ensure the person you are meeting with has a seamless experience with the meeting from start to finish – all without having to learn new tools or leave the standard scheduling flow.

Users can use the Virtual Appointment template instead of a standard Teams meeting for meetings with external users. They can select the meeting type, fill out the tailored scheduling form, including external guests and meeting details, and then send the meeting. The external guests invited will receive a customized meeting invitation that includes key appointment details and a quick-join button, which allows users to join the meeting from anywhere – without downloading Teams – and enter a pre-appointment waiting room before the meeting begins. This provides a familiar experience to internal users and makes external user join a seamless experience.

This message is associated with Microsoft 365 Roadmap ID 100705

Virtual Appointment is a new Teams meeting type tailored for B2C meetings with people outside of your organization. When using the meeting type, guests will get a meeting invitation that includes important appointment details to make joining easy. They can join from any device—no need to install Teams—and experience a comfortable pre-appointment virtual waiting room until you’re ready to begin.

MC488588: Virtual Appointment as a new Teams Meeting Template

When this will happen

We will begin rolling out early February 2023 and expect to complete by late February 2023.

How this will affect your organization

Virtual Appointment will release as an out-of-the-box Teams Meeting Template and will appear as a configurable template type within the Teams Admin Center where the Meeting Options can be configured, and it can be hidden/shown for groups within your organization. The Virtual Appointment Teams Meeting Template will appear as a template type within the New Meeting dropdown menu in the Teams Calendar, unless hidden by an Admin (then it will not appear at all).

The Virtual Appointment Teams Meeting Template will appear as a template type within the New Meeting dropdown menu in the Teams Calendar, unless hidden by an Admin (then it will not appear at all).

What you need to do to prepare

When the Virtual Appointment Teams Meeting Template rolls out in February, it can be managed from the Teams Admin Center. To restrict who can access the template, navigate to Teams Admin Center > Meetings > Meeting template policies to show/hide the template based on global and group policies in the tenant. To restrict the default value and visibility of the Teams Meeting Options within the Virtual Appointment Meeting Template, navigate to Teams Admin Center > Meetings > Meeting templates > Virtual appointment > Edit and configure options.

Learn more

Message ID: MC488588
Published: 2022-12-20
Updated: 2023-01-12
Product(s): Microsoft Teams
Cloud instance(s): Worldwide (Standard Multi-Tenant)
Platform(s): Desktop

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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