Table of Contents
Summary
- Microsoft Agent 365 will be Generally Available (GA) after extensive customer feedback from the Frontier program.
- Administrator planning or evaluating Agent 365 deployment will be affected.
- Customers in the Frontier program will maintain access to early features and continue to provide feedback.
- Trial and paid options for Agent 365 will be made available before GA.
- Preparation for GA rollout should include reviewing documentation and planning internal readiness activities.
Admin Impact: Medium
User Impact: Low
Release Start: 01 May 2026
Release End: 01 May 2026
Services: M365
Category: Plan for change
Tags: New Feature, Admin Action
History
3/9/2026 Item Added to Message Center
Microsoft Message
Introduction
Microsoft Agent 365 will become Generally Available (GA) on May 1, 2026. This milestone reflects extensive customer feedback and validation through the Frontier early-access program, where participating organizations have helped improve product quality, readiness, and overall experiences. GA enables broader adoption of Agent 365 while allowing Frontier participants to continue shaping future innovations.
When this will happen
- General availability: May 1, 2026
- Frontier program: Continues without interruption
How this affects your organization
Who is affected:
- Customer tenants currently enrolled in the Agent 365 Frontier program
- Administrators planning or evaluating Agent 365 deployment.
What will happen:
- Agent 365 will be Generally Available starting May 1, 2026.
- Customers already participating in Frontier will retain their access and continue to receive early-access features.
- Frontier will remain the channel for piloting new capabilities and providing feedback before features reach GA.
- Trial and paid options for Agent 365 will be introduced, with transition guidance shared prior to GA.
What you can do to prepare
- No immediate action is required for customers currently participating in Frontier.
- Learn about today’s announcements https://aka.ms/AIBuiltforWork
- Review Agent 365 deployment guidance and technical documentation to prepare for GA rollout: Getting Started with Microsoft Agent 365
- Plan internal readiness activities (for example, admin training or helpdesk awareness) ahead of May 1, 2026.
- Watch for upcoming communications detailing trial availability, licensing, and paid options