Summary
- New feature to enhance bot protection for forms in Dynamics 365 Customer Insights
- Journeys using reCAPTCHA.
- Easy setup with drag-and-drop functionality in the Form Editor, without the need for HTML edits or developer assistance.
- One-time configuration of Site key and Secret key for activating reCAPTCHA across all forms.
- Modern and accessibility-friendly bot detection to reduce spam and safeguard customer data.
- Replaces outdated HIP CAPTCHA, ensuring compatibility with current security standards.
Admin Impact: Medium
User Impact: Low
Release Start: 20 Feb 2026
Release End: 20 Feb 2026
Services: D365 Apps
Category: Stay informed
Tags: New Feature
History
2/6/2026 Item Added to Message Center
Microsoft Message
We are announcing the ability to strengthen bot protection for forms with reCAPTCHA in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on February 20, 2026.
How does this affect me?
This feature allows users to protect forms using reCAPTCHA, removing the need for outdated HIP CAPTCHA or custom technical work. Key capabilities introduced by this feature include:
- Add reCAPTCHA to any form using simple drag-and-drop drop in the Form Editor. No HTML edits or developer help is required.
- Configure your Site key and Secret key once in default form settings to activate reCAPTCHA across all forms.
- Protect form submissions with modern, widely trusted, accessibility-friendly bot detection.
- Reduce spam, safeguard your customer data pipelines, and maintain higher form conversion rates.
- Ensure compatibility with current security standards as HIP CAPTCHA is retired.
What action do I need to take?
This message is for awareness, and no action is required.